Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 73

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
729 Reviews
4.4

729 Reviews

Write a Review

729 Reviews of Michael Kratschmer

March 16, 2020

Dealership Rating
Employee Rating

Great help and service wonderful .very busy but did the best to satisfy us. I would recommend going there for any questions you have.Amen. More

by DONNABOB45
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 16, 2020

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2020

Dealership Rating
Employee Rating

Second time with Family Hyundai. The service and customer care on my first vehicle was outstanding and I am looking forward to the same once again! More

by RAYMONDEH
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, George "Skip" Hasenjaeger, Bob Ross, TJ Schmitt, Mike Majors , Leon Goldman, Eric Kratschmer, Amy Kuckelman, Tom Salin

Mar 13, 2020

Family Hyundai responded

Thank you for taking the time to write this review, Raymond! Our customers are top priority and your feedback is greatly appreciated. Congratulations on your second Hyundai! All of us at Family Hyundai are glad to have you as a customer.

March 03, 2020

Dealership Rating
Employee Rating

Excellent service and professional staff! Service wait was under an hour (oil change and check point review). I will be back for future service needs. More

by denise5610
Recommend Dealer
Yes
Mar 03, 2020

Family Hyundai responded

Denise, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

February 28, 2020

Dealership Rating
Employee Rating

Always a pleasant visit, the service is reliable and courteous. I know my vehicle is in top condition when they are done. I will keep doing business with Family. More

by JOHN_PUTZ
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Feb 28, 2020

Family Hyundai responded

Hi John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 26, 2020

Dealership Rating
Employee Rating

Family Hyundai has been consistently on point. I've been doing business with this Dealership since 2005. I want to give a special thanks to Candy at cashier Station she's always has a wonderful personality More

by charleeb68
Recommend Dealer
Yes
Feb 26, 2020

Family Hyundai responded

Hi Charles, Thank you so much for your excellent review, it's wonderful to hear from a long-time customer! We are so glad that we had the opportunity to work with you for all these years, and we are thrilled that you've found your experience with us to be a positive one at Family Hyundai. We look forward to seeing you again soon!

February 06, 2020

Dealership Rating
Employee Rating

Am very happy with my Hyundai why am I happy?its 9 years old I will get a new one from the same dealership 🤡 Joker was a great movie for a 75 year old 🤡 More

by Archie
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer, Tom Salin

Feb 12, 2020

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

February 01, 2020

Dealership Rating
Employee Rating

Took car in for oil change. Went fast. Good service. Always go here for service. Nice staff to do business with. And car is always washed after service More

by Barbiee13
Recommend Dealer
Yes
Feb 05, 2020

Family Hyundai responded

Your business means a lot to us! Thank you for your kind words.

January 28, 2020

Dealership Rating

Customer Service is SUPERB I knew I wanted a Hyundai because my dad spoke so highly of the warranty and previous experiences but i was torn between new/used/pre owned and the p More

by ELIZABETH.BURKE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Larry Edwards, George "Skip" Hasenjaeger, Mike Majors , Alex Baszaral, Joe Panici

Jan 29, 2020

Family Hyundai responded

Elizabeth, thank you for your kind words! We are very pleased that we were able to assist you and help you find the perfect vehicle for you. It makes us happy to know that providing our customers with the best services we can offer is paying off. If there is any other way we can help you, don’t hesitate to reach out.

January 27, 2020

Dealership Rating
Employee Rating

This was my second visit to Family Hyundai with another one of my cars and once again the service was done quickly the car was washed and ready to go. I’ve been going to Family Hyundai since 2006 because t More

by D.TOKAR
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Jan 29, 2020

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

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