Melissa Richey

Beck Toyota has always been friendly and helpful. On a recent routine service visit, Melissa Richey, the technician who greeted me when I arrived, was courteous and helpful. She checked me in eff On a recent routine service visit, Melissa Richey, the technician who greeted me when I arrived, was courteous and helpful. She checked me in efficiently and explained the details of the services to be done and the time expected for those to be completed. After the work was finished (within the time frame I was given), she clearly reviewed the results of the multipoint inspection. Thanks for all of your help to keep me on the road! More

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I was actually there for service to my 2013 Tundra , but saw the 2024 Tundra's. Asked Michael about them, he was helpful. Told him I would be ok with a used one as well and we happened to a black one. He ha saw the 2024 Tundra's. Asked Michael about them, he was helpful. Told him I would be ok with a used one as well and we happened to a black one. He had seen it there previuos, but was quick to find me the information and show it to me. I called the next day and him to let me know it was detailed, he did, I drove it and ended up buying it . He was helpful the whole way. More

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Awesome dealership. Yrent Purdue is fantastic. Service area is great I love Toyota and their loyalty. Yrent Purdue is fantastic. Service area is great I love Toyota and their loyalty. More

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We purchased our vehicle in 2020 from them. It was easy and so smooth. We decided to try service a bit closer to home. Big mistake. We gladly drive the additional 30 minutes to continue working It was easy and so smooth. We decided to try service a bit closer to home. Big mistake. We gladly drive the additional 30 minutes to continue working with the truly excellent people at Beck. We had our service appointment this week. As always, top notch people and service. In and out quickly. No obnoxious sales pitches trying to get me to buy things that aren't needed yet. We have, and will continue to recommend Beck Toyota. More

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I brought my car in for an oil change, and, as usual, the check-in staff person, Melissa, was prompt, efficient and friendly. Service was rendered quickly and the check out cashier was very helpful re: a pur check-in staff person, Melissa, was prompt, efficient and friendly. Service was rendered quickly and the check out cashier was very helpful re: a purchase for some touch-up paint. More

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Your staff is always so friendly and helpful. The sitting area is always clean and welcoming and the service is always completed in a very timely mannner. We love Beck Toyota! The sitting area is always clean and welcoming and the service is always completed in a very timely mannner. We love Beck Toyota! More

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Always treated so well whenever I need to come in. Everyone is very nice. Always well informed of what needs to be done. They have never tried to get me to buy something I don’t need. I trust them Everyone is very nice. Always well informed of what needs to be done. They have never tried to get me to buy something I don’t need. I trust them More

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My car had a very difficult intermittant electrical issue but Melissa Richey took it on and acted like it was her own personal problem and pursued it with her technician until it was fixed. She was very prof but Melissa Richey took it on and acted like it was her own personal problem and pursued it with her technician until it was fixed. She was very professional and knowledgable. She answered my questions thoroughly and never acted too busy to bother like customer reps do at other dealerships. You should give her a raise! More

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Melissa Richey and the service team at Beck Toyota got my car in quickly and had me back on the road in short order. Thank you! car in quickly and had me back on the road in short order. Thank you! More

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Pro: My car service was completed exactly when promised. Con: When I called for a service appointment, I couldn’t get on the schedule for 2+ weeks. I needed service more promptly than when I was schedule Con: When I called for a service appointment, I couldn’t get on the schedule for 2+ weeks. I needed service more promptly than when I was scheduled. More

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