Clay Sappington
Clay Sappington at Beck Toyota
Refer Me

Clay Sappington

Service Advisor

Beck Toyota

8055 US-31
Indianapolis, IN 46227

Contact Me
5.0
7 Reviews
5.0

7 Reviews

Write a Review

7 Reviews of Clay Sappington

April 21, 2024

Dealership Rating
Employee Rating

Quick and easy, in and out. Setup the appointment, went in at assigned time. Waited for 30 minutes after checking in and all was done. Quickly, efficiently, professionally and g More

by MLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Beck Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

January 09, 2024

Dealership Rating
Employee Rating

Awesome dealership. Yrent Purdue is fantastic. Service area is great I love Toyota and their loyalty. More

by hamerin93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Beck Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

May 27, 2023

Dealership Rating
Employee Rating

Your staff is always so friendly and helpful. The sitting area is always clean and welcoming and the service is always completed in a very timely mannner. We love Beck Toyota! More

by Kensey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 18, 2022

Dealership Rating
Employee Rating

We are traveling and far from home. We stopped in hoping for a reasonable wait time after our Maintenance light came on indicating an oil change was needed sooner than we anticipated an More

by Nettie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2022

Beck Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

August 17, 2022

Dealership Rating
Employee Rating

I was greeted immediately by Kathi Puckett who was returning to the service area from out front. She directed me to the associate who could help me. Clay processed my arrival, ushered me into the wa More

by B & M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathi Puckett

Aug 19, 2022

Beck Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

October 14, 2019

Dealership Rating
Employee Rating

2004 Toyota Tacoma I like that you pay special attention to the age of my vehicle and my attempt to keep it In optimum running condition for years to come. More

by 2004 Toyota Tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Altieri, Greg Rounds

Oct 16, 2019

Beck Toyota responded

Thank you for your kind words. We feel our service department is what makes Beck Toyota special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

August 21, 2019

Dealership Rating
Employee Rating

Timeliness Staff when knowledgeable when I brought my car in with noise. Staff knew what it was just by listening. They got my car in for service quickly. I d More

by Toyota fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Melissa West, Kathi Puckett, Mike Wright , Ben Robbins

Sep 16, 2019

Beck Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

Dealership Inventory (173 Vehicles)

used 2018 Jeep Wrangler JK Unlimited car, priced at $27,895
2018 Jeep Wrangler JK Unlimited
used
Firecracker Red Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Toyota Tundra car, priced at $69,900
2024 Toyota Tundra
new
Blueprint exterior
Automatic
Four-wheel Drive
used 2019 Chevrolet Camaro car, priced at $19,980
2019 Chevrolet Camaro
used
Riverside Blue Metallic exterior
Automatic
Rear-wheel Drive
used 2021 Toyota Tacoma car, priced at $39,399
2021 Toyota Tacoma
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
used 2018 Chrysler Pacifica car, priced at $18,980
2018 Chrysler Pacifica
used
Velvet Red Pearlcoat exterior
Automatic
Front-wheel Drive
new 2024 Toyota 4Runner car, priced at $50,157
2024 Toyota 4Runner
new
N/A exterior
Automatic
Four-wheel Drive