Melissa Green
Customer Relations Manager
Town East Ford
18411 Lyndon B Johnson Fwy
Mesquite, TX 75150
Dealership Experience
2 yrs, 2 mos
Industry Experience
2 yrs, 2 mos
Languages Spoken
English
9 Reviews
Write a Review9 Reviews of Melissa Green
October 17, 2023
El trato que recibimos fue excelente, todas nuestras dudas fueron aclaradas y nos encantó nuestra camioneta. Gracias. dudas fueron aclaradas y nos encantó nuestra camioneta. Gracias. More
Other Employees Tagged: Ray Monks Jr, Terri Scott, Chase Oswald
September 14, 2023
They had a large selection, they were easy to deal with, very accommodating and friendly group of people. They had the largest selection around that I found. very accommodating and friendly group of people. They had the largest selection around that I found. More
Other Employees Tagged: Ray Monks Jr, Rafael Morales
July 18, 2023
Found and qualified for a specific vehicle through Cargurus. Completed financing paperwork on line. Vehicle located at Town East Ford. Called to confirm details and then drove 3 hours to finalize the Cargurus. Completed financing paperwork on line. Vehicle located at Town East Ford. Called to confirm details and then drove 3 hours to finalize the deal. Once there, was told they would not honor the Car Guru advertisement. It was back and forth between salesman, who was very nice, and the manager, who never approached until I was walking away in anger. He actually ran out onto parking lot to beg me to complete deal. Six hours! at this dealership. The whole process was sheisty and distasteful. I was even harassed simply for going to find lunch after sitting for 3 hours. This dealership is exemplary of the conartistry associated with used car lots. I can only vow never again! I offer the salesman a great review because he was very nice and personable, and it was obvious he was simply relaying messages from management and had little control over the issues. The management even made him appear to be a liar, which was unfair to him. More
Other Employees Tagged: Jimmy Hall, Gerald Whittington, Matt DeAnda , Quinn Kelly, Ray Monks, Michael Mullens
July 10, 2023
Everyone was wonderful from Raymond Monks Jr. , Sara Lott, and Matt Deanda! Best car buying experience I have ever had!!! , Sara Lott, and Matt Deanda! Best car buying experience I have ever had!!! More
Other Employees Tagged: Matt DeAnda, Ray Monks Jr , Sara Lott, Ray Monks
June 22, 2023
DO NOT BUY YOUR CAR FROM HERE EVER! ! We talked to Gamaliel Benitez about a car we were interested in. We live in San Antonio and told him we were 5 hours away and willing to drive for t ! We talked to Gamaliel Benitez about a car we were interested in. We live in San Antonio and told him we were 5 hours away and willing to drive for this car but wanted to confirm it was ours before making the trip. He said it was and gave us his word, pulled our credit and took a $1000 deposit. 2 hours away, the manager Steve, calls us to let us know they sold the car and had absolutely no remorse and basically said we will give you the deposit and didn’t even offer to show us any other deals since they already pulled our credit!!! We have called multiple times to talk to Steve and he is ignoring our calls now. Please don’t come here, they have absolutely no human integrity. More
Other Employees Tagged: Jimmy Hall, Gerald Whittington, Matt DeAnda, Jay Helbert, Gamaliel Benitez , Daniel Guzman, Nick Hyathan, Ray Monks, Michael Mullens
February 13, 2023
Wonderful service dealing with folks at Town East Ford. Noel Santos was knowledgeable about the new Ford Ranger and answered all my questions. Even told me I could order leather seats! Noel replied to all Noel Santos was knowledgeable about the new Ford Ranger and answered all my questions. Even told me I could order leather seats! Noel replied to all my texts and questions and even continues to assist with follow up. More
Other Employees Tagged: Ozzy Ortiz , Paul Bustamante, Noel Santos
January 04, 2023
Just bought a Mach 1 mustang. Great experience and sales staff was awesome. Sam was easy to work with and the finance guy kian was very helpful. Definitely be back for my next veh Great experience and sales staff was awesome. Sam was easy to work with and the finance guy kian was very helpful. Definitely be back for my next vehicle. More
Other Employees Tagged: Paul Bustamante, Sam Garcia, Kian Kargar
October 11, 2022
We purchased a 2019 Ford Explorer on October 4, 2022. Our salesman was Tate Keffer. He was a great guy! He kept us in the loop every step of the way during our process. After we left the dealership we no Our salesman was Tate Keffer. He was a great guy! He kept us in the loop every step of the way during our process. After we left the dealership we noticed we did not have a spare tire and the tool to change the tires. We contacted Tate and he made sure we got a spare tire and the tool. If you are looking for an HONEST dealership Town East Ford is that dealership! I would definitely recommend TOWN EAST FORD! Ask for Tate Keffer. More
Other Employees Tagged: Boris Loncaric , Tate Keffer