Matt DeAnda

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that our team was helpful in securing the deal you wanted and needed for the exact truck you had in mind. At Town East Ford, we strive to understand your needs and budget to find the perfect vehicle for you. It sounds like we achieved that in this case! We appreciate you mentioning that you got the deal you wanted – finding a vehicle at the right price point is important. Congratulations on your new vehicle! We look forward to seeing you again soon at Town East Ford for your future service needs.

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive and comfortable experience negotiating with our team. Building trust and rapport with our customers is a priority, so knowing you felt comfortable is very rewarding. At Town East Ford, we strive to create a welcoming and transparent sales environment. We're glad to hear we achieved that for you, and that you'll consider us first for future vehicle needs! Your willingness to recommend us to friends and family means a lot. Thank you again for choosing Town East Ford! Congratulations on your new vehicle, and we look forward to welcoming you back in the future.

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear you were very well taken care of during your visit. Knowing you'd recommend us over and over again means a lot to our team. At Town East Ford, we strive to provide a positive and memorable experience for every customer, and it sounds like we achieved that for you. We appreciate you being a promoter of Town East Ford!

Town East Ford responded

Thank you for the 5-star review and your honest feedback, we truly appreciate it! We're happy you found the truck you needed and enjoyed your time at Town East Ford. At Town East Ford, we strive to create a welcoming and friendly environment where customers feel comfortable throughout the sales process. We understand your perspective on the initial presentation of figures, and we're always looking for ways to improve the transparency and clarity of our communication. We're glad you connected with Gamaliel and the team – that's what makes Town East Ford special! Congratulations on your new truck, and please don't hesitate to reach out if you have any questions or need service in the future.

Town East Ford responded

Thank you so much for the fantastic review! We at Town East Ford pride ourselves on exceeding expectations, and it sounds like that's exactly what our team did for you with your car buying experience. "Under promised, over delivered" is a great way to describe what we strive for! We're thrilled to hear our sales department worked hard to get you financed and on the road in time for your appointment. Thank you again for choosing Town East Ford! We look forward to seeing you again in the future.

Town East Ford responded

Thank you for taking the time to leave such a loyal review! We truly appreciate your long-standing relationship with Town East Ford. Knowing that you've done business with us time and again and that it "feels right" means a lot to our team. At Town East Ford, we strive to provide a comfortable and positive experience for all our customers. We take pride in offering a decent selection of vehicles at competitive market prices, and it's fantastic to hear you acknowledge that. Our team is dedicated to working hard to find the right car for you and ensuring your satisfaction throughout the process. We're glad we've been able to achieve that for you consistently. Thank you again for your continued loyalty. We look forward to serving you for many miles to come! Please don't hesitate to reach out to us if you have any questions or need anything in the future.

Town East Ford responded

We're so glad to hear everyone on our team made your car buying experience a breeze! We appreciate you mentioning that both our sales staff and service department were helpful and easy to work with. Our goal is to make the entire process smooth and enjoyable, so your feedback is much appreciated. Congratulations on your new purchase, and we're happy you're happy! Please don't hesitate to reach out to our service department if you have any questions as you get to know your new car.

Town East Ford responded

Wow! Your review absolutely made our day! It means the world to us that you had the BEST EXPERIENCE you've ever had at a car dealership here. That's exactly what we strive for, and your willingness to drive all the way from Midland tells us we achieved it! We'll be sure to pass your kind words on to Farley, Drew, Matt, and Ray – they'll be thrilled to hear how much they impressed you with their helpfulness, kindness, and phenomenal customer service. We're so happy that they were able to win you over to the Ford brand! Their dedication to making you feel comfortable and heard throughout the car-buying process is truly commendable. Your comment about becoming a loyal customer "as long as dogs have four legs" made us smile. We hope to continue providing you with exceptional service for many years to come, and we appreciate you referring your friends and family to us! Thank you again for choosing Town East Ford and for taking the time to write such a fantastic review. We look forward to seeing you again soon!

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!