Gerald Whittington
Gerald Whittington at Town East Ford
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Gerald Whittington

Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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4.2
26 Reviews

With 13 years experience at the same dealership I have been able to maintain some of the highest CSI scores. Utilizing product knowledge, experience, and a positive disposition I provide great customer service. Accomplishments: Sales of the Year multiple times Sales of the Month multiple times Top Ten in Internet and Fleet Sales Ford Level 3 and 4 Award winner

Dealership Experience

18 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Specialties & Trainings

Ford Certified

Internet Certified

View more specialties & trainings
4.2

26 Reviews

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26 Reviews of Gerald Whittington

May 21, 2024

Dealership Rating
Employee Rating

This is our fourth vehicle to buy from Town East. Each time we have been treated good and walked away happy. More

by bellbigdog1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Cas Rooney

May 01, 2024

Dealership Rating
Employee Rating

Ricardo is the man to see. Took care of all of my questions. He gave me all of the information I needed about my new vehicle and took care of everything, even delivery. Top not More

by dspawn0077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Dominguez , Junior

May 02, 2024

Town East Ford responded

We're thrilled to hear you had a top-notch experience! It sounds like Ricardo truly went above and beyond to answer all your questions, provide detailed information about your new vehicle, and ensure a smooth delivery process. At Town East Ford, we take pride in our customer service, and Ricardo exemplifies that commitment. Thank you for choosing Town East Ford, and congratulations on your new vehicle!

February 25, 2024

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Employee Rating

I appreciate Gerald, Cody and Ray helping me with my new car purchase and the time Cody spent with me showing me the cars and explaining in details. Ray was very good going over the final paperwork and warr More

by sdakin0728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr, Cody Franklin

Feb 27, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

September 28, 2023

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Employee Rating

Hey everyone, just wanted to share a quick shoutout about my recent experience. Drove down from Prosper to Town East Ford in Mesquite based on some recommendations, and I'm glad I did. Worked with Patricia t More

by clgregg1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ozzy Ortiz , Patricia Breakfield

Oct 02, 2023

Town East Ford responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

August 19, 2023

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Employee Rating

I am a long-time customer with Town East Ford. I have trusted Farle Lutian and his team with all my car needs in the past, and plan to continue doing so for the foreseeable future. The five-star s More

by Ed G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Matt DeAnda, Ozzy Ortiz , Nick Hyathan

August 02, 2023

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The BEST! ! I was searching online and found a Bronco Wildtrak on the Town East site. When I called to see if it was available, Cory answered and explained tol More

by CDarden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hyathan, Cory Kendall

Aug 03, 2023

Town East Ford responded

Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!

July 18, 2023

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Employee Rating

Found and qualified for a specific vehicle through Cargurus. Completed financing paperwork on line. Vehicle located at Town East Ford. Called to confirm details and then drove 3 hours to finalize the More

by bmallen70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jimmy Hall, Matt DeAnda, Melissa Green , Quinn Kelly, Ray Monks, Michael Mullens

Jul 21, 2023

Town East Ford responded

We're sorry to hear that you had an unsatisfactory sales experience. Providing exceptional customer service is our top priority, and we regret that we fell short in meeting your expectations. To better understand the issues you faced and to address them, we would appreciate more specific information about your sales experience. Please reach out to us directly so we can discuss your concerns in detail and work towards a resolution. At your earliest convenience, please reach out to Kurt Jones at Kjones@towneastford.com to discuss this further.

June 22, 2023

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Employee Rating

DO NOT BUY YOUR CAR FROM HERE EVER! ! We talked to Gamaliel Benitez about a car we were interested in. We live in San Antonio and told him we were 5 hours away and willing to drive for t More

by Marlu Uhl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jimmy Hall, Matt DeAnda, Jay Helbert, Melissa Green, Gamaliel Benitez , Daniel Guzman, Nick Hyathan, Ray Monks, Michael Mullens

Jun 29, 2023

Town East Ford responded

We sincerely apologize for the unfortunate experience you had with our dealership. We understand the frustration and disappointment you must have felt, and we want to assure you that this is not the standard we strive for. We will address this situation internally to ensure it does not happen again. Your feedback is valuable to us, and we appreciate you taking the time to share it. At your earliest convenience, please reach out to Kurt Jones at Kjones@towneastford.com to discuss this further.

June 20, 2023

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Employee Rating

Kurt and his team are top notch . They have excellent customer service and we left with not 1 but 2 new fords. The team at town east ford are the best More

by Rnolen
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian , Ranger Oppert

Jun 21, 2023

Town East Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

May 22, 2023

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Employee Rating

Great Service! Farle is amazing! I love my Toyota! Thank you for all your help! More

by isabelsturkie84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Jimmy Hall, Matt DeAnda, Anuj Singh , Ray Monks, Craig South

May 25, 2023

Town East Ford responded

Thank you for your review! We are happy to hear that you had an overall positive experience with us, and we are looking forward to seeing you again in the future!

1

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