Matthew Hedden
Matthew Hedden at Toyota of Scranton
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Matthew Hedden | Page 3

Finance Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
45 Reviews
4.9

45 Reviews

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45 Reviews of Matthew Hedden

April 05, 2024

Dealership Rating
Employee Rating

My experience with George and Matthew were good. Their customer service skills are good. Their communication skills were good. More

by GGTALL
Recommend Dealer
Yes
Apr 05, 2024

Toyota of Scranton responded

GGTALL, Thank you for taking the time to share your feedback regarding your recent experience with George and Matthew at Toyota of Scranton. We truly appreciate hearing from our valued customers. We are delighted to hear that your interaction with George and Matthew was a positive one. Providing excellent customer service and effective communication are core values here at Toyota of Scranton, and we are thrilled to learn that they were reflected in your experience. Your satisfaction is our top priority, and we are committed to maintaining the high standards that you have come to expect from us. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out. Once again, thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future. Best Regards, Sales Team Toyota of Scranton

April 02, 2024

Dealership Rating
Employee Rating

We had a good idea what we wanted when we came in. Hannah made it super easy to get in the vehicle we wanted. Matt was great when it came to financing. Very light hearted and it was easy to see he More

by SCOTTY7
Recommend Dealer
Yes

Other Employees Tagged: Hannah Schork

Apr 02, 2024

Toyota of Scranton responded

Dear SCOTTY7, Thank you for choosing Toyota of Scranton and for sharing your experience with us! We're thrilled to hear that Hannah and Matt helped make your vehicle purchase a smooth and enjoyable process. Providing our customers with exceptional service and expertise is always our top priority, and we're delighted that they were able to assist you in finding the perfect vehicle and navigating the financing process with ease. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again! Best regards, Sales Team Toyota of Scranton

March 29, 2024

Dealership Rating
Employee Rating

Everything from helping me get the best car I can for my daughter. And fixing a situation that came up. One of the best dealership in the area. More

by MGORSKI77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2024

Toyota of Scranton responded

Dear MGORSKI77, Thank you for sharing your experience with Toyota of Scranton! We're thrilled to hear that we were able to assist you in finding the perfect car for your daughter and resolving any issues that arose along the way. Providing top-notch service and ensuring customer satisfaction are our top priorities, and we're grateful for your recognition. We appreciate your kind words and your trust in us as one of the best dealerships in the area. If you ever need anything else or have further feedback to share, please don't hesitate to reach out. We're here to help and look forward to serving you and your family again in the future. Best regards, Service Team Toyota of Scranton

March 28, 2024

Dealership Rating
Employee Rating

We are satisfied from when we walked in to when we drove away with our new vehicle More

by Beeb1228
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr

Mar 29, 2024

Toyota of Scranton responded

Dear Beeb1228, Thank you for choosing Toyota of Scranton for your recent vehicle purchase! We're thrilled to hear that your experience, from the moment you walked in to driving away in your new vehicle, met your satisfaction. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and hope you enjoy your new ride! Best regards, Sales Team Toyota of Scranton

March 20, 2024

Dealership Rating
Employee Rating

Everything was great. The transaction was smooth. Corey did a great job handling my needs. More

by Joe25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton

Mar 22, 2024

Toyota of Scranton responded

Dear Joe25, Thank you for choosing Toyota of Scranton for your automotive needs and for sharing your positive experience with us! We're thrilled to hear that everything went smoothly during your visit and that Corey provided excellent service in handling your needs. Your satisfaction is our utmost priority, and we're glad to hear that Corey was able to assist you effectively. Should you have any further questions or if there's anything else we can assist you with, please feel free to reach out to us. We appreciate your feedback and look forward to serving you again in the future. Best regards, Sales Team Toyota of Scranton

March 06, 2024

Dealership Rating
Employee Rating

Excellent from start to finish. Everyone in the service department. Smooth and timely would recommend More

by JODILEIGHFOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Tiffany Peoples, Ian Ticonchuk , The young man in service who helped me today

Mar 11, 2024

Toyota of Scranton responded

Dear JODILEIGHFOY, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an excellent experience with our service department from start to finish. Providing smooth and timely service is always our priority, and we're delighted to know that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust and support. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Toyota of Scranton Service Department

February 14, 2024

Dealership Rating
Employee Rating

Great Experience! BROOKS WAS AWESOME.We would definitely buy from him again! The atmosphere was very welcoming. It felt like we wre part of the family. More

by WYUNITED9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooks Aikman

Feb 14, 2024

Toyota of Scranton responded

Dear WYUNITED9, Thank you so much for your kind words and for choosing Toyota of Scranton for your automotive needs. We're thrilled to hear that Brooks provided you with an exceptional experience and made you feel like part of the family. We strive to create a welcoming atmosphere for all our customers, and it's wonderful to know that you felt that during your visit. We truly appreciate your feedback and your business. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again! Best regards, Sales Team Toyota of Scranton

February 06, 2024

Dealership Rating
Employee Rating

Jeff and Franco were professional and exceptionally helpful. They provided options for me to look at when the car I was looking for wasn't immediately available to test drive. They helped me get a pric More

by K.KAIJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Vieira , Jeff. I'm not sure his last name.

Feb 06, 2024

Toyota of Scranton responded

Thank you for sharing your experience with us! We're thrilled to hear that Jeff and Franco provided you with professional and exceptionally helpful service. At Toyota of Scranton, we strive to make the car-buying process as smooth and stress-free as possible, and it's fantastic to hear that they were able to provide you with options and help you find a price you were satisfied with, all without feeling pushy or overbearing. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Sales Team Toyota of Scranton

February 03, 2024

Dealership Rating
Employee Rating

Nothing but the utmost professionalism. I would recommend that anyone in the market for a new Toyota go to Toyota of Scranton More

by TMORNHINEWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cloud, Frank Vieira

Feb 06, 2024

Toyota of Scranton responded

Dear TMORNHINEWAY, Thank you for your glowing review and recommendation! We're thrilled to hear that you experienced nothing but the utmost professionalism during your visit to Toyota of Scranton. Providing exceptional service to our customers is our top priority, and we're delighted that we met your expectations. If you or anyone you know is in the market for a new Toyota, we would be honored to assist them as well. Please don't hesitate to reach out if you need anything else in the future. Best regards, The Toyota of Scranton Team

February 03, 2024

Dealership Rating
Employee Rating

They were very professional and friendly and helpful. I would recommend them to anyone.now. More

by FLO932
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Mihal

Feb 06, 2024

Toyota of Scranton responded

Dear FLO932, Thank you for your kind words and recommendation! We're delighted to hear that you had a positive experience with our team. Providing professional, friendly, and helpful service is our top priority, and we're thrilled that we met your expectations. Should you or anyone you know need assistance with anything in the future, please don't hesitate to reach out. We're always here to help. Warm regards, Sales Team Toyota of Scranton

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