Ian Ticonchuk

Toyota of Scranton responded

Dear Standby1.KV, Thank you for your glowing review! We're thrilled to hear that you had an excellent experience with us at Toyota of Scranton. Providing courteous service from our receptionist to our top-level management is something we take great pride in, and we're delighted that it made a positive impact on your visit. We truly appreciate your recommendation and the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future! Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear JODILEIGHFOY, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an excellent experience with our service department from start to finish. Providing smooth and timely service is always our priority, and we're delighted to know that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust and support. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Toyota of Scranton Service Department

Toyota of Scranton responded

MVROOM209, Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a positive experience with Ian, our salesman. We appreciate your kind words about his service. We apologize for any inconvenience caused by the condition of the windows and outside mirrors of your new car. Your feedback is valuable to us, and we take it seriously. We will address this matter with our team to ensure that we maintain the highest standards of cleanliness in our vehicles. If you have any further concerns or if there's anything else we can do to enhance your satisfaction, please don't hesitate to contact us directly. We appreciate your business and look forward to serving you in the future. Thank you for choosing Toyota of Scranton. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Hi Ronnie, Thank you so much for taking the time to share your 5-star experience with us at Toyota of Scranton! We're thrilled to hear that our team was able to provide you with exceptional service. We appreciate your trust in us and look forward to serving you again in the future! The Sales Team Toyota of Scranton

Toyota of Scranton responded

GANNONAS0, We are absolutely delighted to receive your wonderful feedback! Thank you for taking the time to share your experience with us. At Toyota of Scranton, we strive to make every step of the car-buying process seamless and enjoyable for our valued customers. We are thrilled to hear that from start to finish, your experience was nothing short of wonderful. Punctuality and efficiency are essential to us, and we are thrilled that you were able to find exactly what you wanted and drive away with your dream car within just a few hours. Your time is valuable, and we are dedicated to providing quick and hassle-free service to accommodate your needs. Our team takes great pride in ensuring customer satisfaction, and we are delighted that you were pleased with the entire experience. From our sales staff to our finance and service teams, we work cohesively to deliver the best service possible. We truly appreciate your kind words and for choosing Toyota of Scranton for your automotive needs. If there is anything more we can do to enhance your ownership experience or if you have any further questions, please do not hesitate to reach out to us. Once again, thank you for trusting us with your car purchase. Congratulations on your new Toyota! We look forward to serving you again in the future and providing you with exceptional service and support. Best regards, Mary Jo Preno Customer Relations Team Toyota of Scranton

Toyota of Scranton responded

TAMMYRJACKSON31 Thank you for choosing Toyota of Scranton and taking the time to leave us a fantastic 5-star review! We greatly appreciate your kind words and positive feedback about your recent experience with our team. Providing exceptional service and exceeding customer expectations are our top priorities, and we are thrilled to hear that we achieved that goal during your visit. Our dedicated team members work diligently to ensure every customer receives the highest level of service and satisfaction, and we are delighted to know that they did an amazing job assisting you. Your recognition of their efforts is truly motivating and reinforces our commitment to delivering outstanding customer experiences. We are delighted that we were able to meet and even exceed your expectations. Your satisfaction means the world to us, and we are grateful for the opportunity to serve you. If there is anything else we can assist you with, please do not hesitate to reach out. We are always here to provide you with exceptional service and support. Once again, thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future. Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton