Frank Vieira
Frank Vieira at Toyota of Scranton
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Frank Vieira

Sales Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Frank Vieira

April 05, 2024

Dealership Rating
Employee Rating

Where is our 2nd key Where is our 2nd key Where is our 2nd key More

by SHEAMUSCONWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Mihal

Apr 05, 2024

Toyota of Scranton responded

SHEAMUSCONWAY, Thank you for taking the time to let us know you need the second key. We did reach out to our sales team. Noah will contact you today with an update on your second key. Regards, The Toyota of Scranton Team

April 04, 2024

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Employee Rating

Best car dealership experience I ever had. I will happily be keeping all my business here in the future. More

by DKELLY0003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Toyota of Scranton responded

DKELLY0003, We are thrilled to hear about your positive experience at Toyota of Scranton! Thank you for taking the time to share your feedback with us. We're committed to providing exceptional service to all our customers, and we're delighted to hear that we exceeded your expectations. We look forward to continuing to serve you in the future and appreciate your loyalty. If you ever need anything else, don't hesitate to reach out. Warm regards, Sales Team Toyota of Scranton

March 29, 2024

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Employee Rating

Everything from helping me get the best car I can for my daughter. And fixing a situation that came up. One of the best dealership in the area. More

by MGORSKI77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2024

Toyota of Scranton responded

Dear MGORSKI77, Thank you for sharing your experience with Toyota of Scranton! We're thrilled to hear that we were able to assist you in finding the perfect car for your daughter and resolving any issues that arose along the way. Providing top-notch service and ensuring customer satisfaction are our top priorities, and we're grateful for your recognition. We appreciate your kind words and your trust in us as one of the best dealerships in the area. If you ever need anything else or have further feedback to share, please don't hesitate to reach out. We're here to help and look forward to serving you and your family again in the future. Best regards, Service Team Toyota of Scranton

March 16, 2024

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Employee Rating

I have already filled this out 2 x I appreciate everyone there and have addressed my comments previously More

by BUBBABELCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden , Emily

Mar 18, 2024

Toyota of Scranton responded

BUBBABELCHER, Thank you for taking the time to complete this review. We did see your previous review. Again, thank you! Warm regards, The Toyota of Scranton Team

March 07, 2024

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All the people we met were extremely nice and knowledgeable. I can’t say enough for the time each spent with us, how they go out of their way to provide excellent service and our buying experienc More

by SPILEGGI18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Toyota of Scranton responded

SPILEGGI18, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us at Toyota of Scranton. Providing excellent service and ensuring our customers feel valued and supported throughout their buying experience is our top priority. It's fantastic to hear that all the team members you encountered were not only extremely nice but also knowledgeable. We're proud of our dedicated staff who go above and beyond to make sure every customer's needs are met and questions are answered. If you ever need anything else or have any questions, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future! Best regards, Toyota of Scranton Team

March 06, 2024

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The sales team are amazing to work with, very professional and attentive. I am grateful for their hard work to get me into an awesome vehicle at a reasonable price. More

by PATRICKNASSER2
Recommend Dealer
Yes
Mar 11, 2024

Toyota of Scranton responded

Dear PATRICKNASSER2, Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that our sales team provided you with amazing service and made your car-buying experience a pleasant one. Ensuring our customers' satisfaction and finding them the perfect vehicle at a reasonable price is always our goal, and we're grateful for the opportunity to assist you in achieving that. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Best regards, Toyota of Scranton Team

March 05, 2024

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Employee Rating

They are very personable there and get you on your way quickly. They also keep you updated on the progress on the work you are having done. More

by GAPERO402
Recommend Dealer
Yes
Mar 11, 2024

Toyota of Scranton responded

Dear GAPERO402, Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you found our team to be very personable and efficient, getting you on your way quickly. Providing excellent customer service and ensuring a smooth experience is always our goal. We're glad to hear that you appreciated the updates on the progress of the work being done. Keeping our customers informed is important to us, and we're pleased that we could meet your expectations in this regard. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future! Best regards, Toyota of Scranton Team

February 08, 2024

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Employee Rating

I can’t say enough about the help I received from Noah and Justin with the purchase of my Tacoma. These two went way above to help make my experience a great one More

by CHUCKIEBART
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez, Noah Mihal

Feb 09, 2024

Toyota of Scranton responded

Dear Chuckiebart, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Noah and Justin went above and beyond to ensure your satisfaction during your Tacoma purchase. Providing exceptional service is our top priority, and it's wonderful to know that they were able to make your experience with us a great one. We truly appreciate your business and look forward to serving you again in the future. Warm regards, Sales Team Toyota of Scranton

February 06, 2024

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Employee Rating

Jeff and Franco were professional and exceptionally helpful. They provided options for me to look at when the car I was looking for wasn't immediately available to test drive. They helped me get a pric More

by K.KAIJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden , Jeff. I'm not sure his last name.

Feb 06, 2024

Toyota of Scranton responded

Thank you for sharing your experience with us! We're thrilled to hear that Jeff and Franco provided you with professional and exceptionally helpful service. At Toyota of Scranton, we strive to make the car-buying process as smooth and stress-free as possible, and it's fantastic to hear that they were able to provide you with options and help you find a price you were satisfied with, all without feeling pushy or overbearing. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Sales Team Toyota of Scranton

February 03, 2024

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Employee Rating

Nothing but the utmost professionalism. I would recommend that anyone in the market for a new Toyota go to Toyota of Scranton More

by TMORNHINEWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cloud, Matthew Hedden

Feb 06, 2024

Toyota of Scranton responded

Dear TMORNHINEWAY, Thank you for your glowing review and recommendation! We're thrilled to hear that you experienced nothing but the utmost professionalism during your visit to Toyota of Scranton. Providing exceptional service to our customers is our top priority, and we're delighted that we met your expectations. If you or anyone you know is in the market for a new Toyota, we would be honored to assist them as well. Please don't hesitate to reach out if you need anything else in the future. Best regards, The Toyota of Scranton Team

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