Frank Vieira | Page 2

Toyota of Scranton responded

UGSISR, Thank you for taking the time to provide your review. We are delighted we earned 5 stars. We also appreciate your loyalty to our dealership - that is such a compliment. Our team works very hard at providing our customers with the best sales experience. We are happy you enjoyed working with the sales team. Enjoy your new vehicle for many miles! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

TWOSTREULIS, Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you found all of our team members to be great and that you had an enjoyable experience. Your kind words mean a lot to us, and we truly appreciate your feedback. At Toyota of Scranton, we strive to provide excellent service to all our customers, and it's fantastic to know that we've met your expectations. If there's anything specific you'd like to highlight or any suggestions you have for us to further enhance our service, please feel free to share. We value your business and look forward to serving you again in the future. Thanks again for choosing Toyota of Scranton! Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

JBARILLO96, Thank you for taking the time to share your experience with us at Toyota of Scranton! We're thrilled to hear that our team provided you with exceptional customer service. Our goal is to make every visit enjoyable and stress-free. We appreciate your business and look forward to serving you again in the future. Warm regards, Service Team Toyota of Scranton

Toyota of Scranton responded

917MEDIC, Thank you so much for your kind words! We are thrilled to hear that your experience with Toyota of Scranton was phenomenal, and we appreciate your feedback. Making the car-buying process a breeze for our customers is always our goal, and we're delighted to know we achieved that for you. We look forward to welcoming you back for your next car purchase. If there's anything specific you're looking for or if you have any questions in the meantime, feel free to reach out. Our team is here to assist you with anything you may need. Thank you once again for choosing Toyota of Scranton. We truly value your business and the opportunity to serve you. Best regards, Toyota of Scranton Team

Toyota of Scranton responded

VAN99, We appreciate your feedback regarding your recent experience at Toyota of Scranton. We're pleased to hear that our service department provided you with quick, efficient, and respectful service. Your positive comments about our team's kindness and friendliness are also heartening. We strive to continuously improve our services, and we take all feedback seriously. If there are any aspects of your experience that you feel we could enhance or if there's anything specific that stood out to you during your visit, please let us know. Your insights will help us ensure that we maintain the high standards of service our customers deserve. Thank you for choosing Toyota of Scranton, and we hope to have the opportunity to serve you even better in the future. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

TAMMYRJACKSON31 Thank you for choosing Toyota of Scranton and taking the time to leave us a fantastic 5-star review! We greatly appreciate your kind words and positive feedback about your recent experience with our team. Providing exceptional service and exceeding customer expectations are our top priorities, and we are thrilled to hear that we achieved that goal during your visit. Our dedicated team members work diligently to ensure every customer receives the highest level of service and satisfaction, and we are delighted to know that they did an amazing job assisting you. Your recognition of their efforts is truly motivating and reinforces our commitment to delivering outstanding customer experiences. We are delighted that we were able to meet and even exceed your expectations. Your satisfaction means the world to us, and we are grateful for the opportunity to serve you. If there is anything else we can assist you with, please do not hesitate to reach out. We are always here to provide you with exceptional service and support. Once again, thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future. Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

SRTO, Thank you for taking the time to leave us a glowing five-star review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Frank at Toyota of Scranton. Frank is indeed a valuable member of our team, and we're delighted to know that he provided excellent assistance during your car purchase. Our dedicated sales staff strives to ensure a smooth and enjoyable buying process for all our customers, and it's rewarding to hear that Frank met your expectations. Furthermore, we're glad to hear that Frank continued to be helpful when you brought your car in for service. At Toyota of Scranton, we prioritize delivering exceptional customer service even after the sale is complete. Our service department is staffed with knowledgeable professionals who are committed to maintaining the performance and reliability of your vehicle. We are grateful for your trust in our dealership, and your positive feedback will be shared with Frank and the entire team. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you once again for choosing Toyota of Scranton, and we look forward to serving you in the future. Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton