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Matt Franceschini
Refer Me
550 Reviews
Dealership Experience
9 yrs, 6 mos
550 Reviews
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550 Reviews of Matt Franceschini
April 30, 2024
Great so far when it comes to service. Lifetime oil change is definitely a must. But the sales time definitely try to super low-ball the cost of the vehicle when buying back. Lifetime oil change is definitely a must. But the sales time definitely try to super low-ball the cost of the vehicle when buying back. More
by BADSHAH_GDS
Verified CustomerOther Employees Tagged: Lance Smith, Everett Clunie
Helpful 
April 21, 2024
The dealership as a whole is great, but not of the staffing is the most helpful. Soon as you figure out who’s willing to help things become a lot easier for you as a car owner! staffing is the most helpful. Soon as you figure out who’s willing to help things become a lot easier for you as a car owner! More
by AUBRIEBACHER2002
Other Employees Tagged: Lance Smith
April 18, 2024
They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate Even if you're still covered under the warranty they find a way to manipulate More
by Kiaayobain
Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Bryan Mazariegos, Drea McGiffin
April 17, 2024
Love Lithia Hyundai of Reno! I’ve purchased two cars from them and they taken excellent care of me each time! If I’m ever in the market for another vehicle, I’ll definitely be a I’ve purchased two cars from them and they taken excellent care of me each time! If I’m ever in the market for another vehicle, I’ll definitely be a returning customer! :) More
by KEONA_92
Other Employees Tagged: Lance Smith, David Lennox, Holly Jensen
April 13, 2024
Incredible service with knowlegible, friendly staff. Go well beyond what is expected and treat their loyal customers with a nice blend of respect and attentiveness. Always get the desired results. La Go well beyond what is expected and treat their loyal customers with a nice blend of respect and attentiveness. Always get the desired results. Lance us really goid at accomplishing these things. The Sales Department always finds the vehicles I'm looking to get within the price range I need. More
by SEAN.THERIAULT
Other Employees Tagged: Lance Smith
April 11, 2024
I really like this dealership. Because I have a Hyundai, I’m only there for general maintenance (it doesn’t break down). The advisors are very friendly and knowledgeable, and they Because I have a Hyundai, I’m only there for general maintenance (it doesn’t break down). The advisors are very friendly and knowledgeable, and they get me in and out quickly. I’ve been going there for 14 years. That’s saying something. More
by HAPPYWITHLIFE2010
Other Employees Tagged: Lance Smith
April 06, 2024
Very poor customer service. When you have a safety problem and no appointment it’s 5 days before they can get to you. No loaner either. Brought 4 cars from dealership in 10 year When you have a safety problem and no appointment it’s 5 days before they can get to you. No loaner either. Brought 4 cars from dealership in 10 years. Will not do business again. Will tell friends about negative experience with this dealership. More
by BILL_CISNEROS
April 05, 2024
I would give them zero stars if I could. They had my car in their shop for 3 months, barely kept in contact with me (I had to reach out to them and they took several days to respond) and my They had my car in their shop for 3 months, barely kept in contact with me (I had to reach out to them and they took several days to respond) and my car came back damaged. They said because I didn't take picture before I'm SOL and won't look at camera footage. I've bought 2 cars from them, but they don't care about their customers at ALL. More
by ALWAYS_MELISSA27
Other Employees Tagged: Ryan in service 👎🏼
February 01, 2024
Service is great. ..but the sales men put in car that i can barely afford, think it was over priced too ..but the sales men put in car that i can barely afford, think it was over priced too More
by SUEMTCHLRNW
Other Employees Tagged: Chantel Kaminskaya , Bryan Ogg
