Mark Foster | Page 3

My temp tags have been expired for 2 1/2 weeks. I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm serious I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm seriously contemplating returning the car all together because if this is the type of service I'm receiving now then what of the future?! More

by christinac Verified Customer Verified Customer

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I'm very pleased with the service department. The staff is very professional and knowledgeable. I'm also satisfied with Mark Foster is always making sure that customers that come through his se The staff is very professional and knowledgeable. I'm also satisfied with Mark Foster is always making sure that customers that come through his service department are very pleased with their service 😀. I really appreciate this type of customer care. More

by ANNIEJONES2936 Verified Customer Verified Customer

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Clean facility, fast and friendly. They were card to take care of you I recommend this dealer everyone They were card to take care of you I recommend this dealer everyone More

by markssnarf Verified Customer Verified Customer

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I prefer dealing with a service department that I can trust. Be honest with your customers at all times. The service interval mileage is outdated and does not correlate with the owner manual service inte trust. Be honest with your customers at all times. The service interval mileage is outdated and does not correlate with the owner manual service intervals. Jessica failed to keep me updated on my service. I had to text and request the status. Thirty minutes later she responded and I had to walk over to her to check out. I also had to review the paperwork to see what was done and upon reading, i found out that I would need to return for recall SC280 because the part needed to be reordered. I asked her how long I had to wait and she said that someone from parts would call me in a couple of days. Had I note read the correspondence I would have never known because she failed to let me. I had signed and keys were in my hand and something told me to read what was done to my car and check my oil level before leaving because I had oil issues with my previous 2016 Kia. After waiting hours for an oil change, it was never done and my oil light came on. My car also stop in the middle of traffic while turning and the oil light came on within days of being serviced. This could have been tragic. Kia has an known issue and refuse to admit there is a problem with their engine and oil consumption. Take ownership and replace engines or put your customers in a new car. Trust and reliability means everything to me. More

by brontia.camper Verified Customer Verified Customer

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excellent, good service, clean, good work, professional employees, transparent negotiations, help, on time, friendly, attentive. employees, transparent negotiations, help, on time, friendly, attentive. More

by henao.gladys Verified Customer Verified Customer

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Been working with this dealership for about 15 years. Purchased 6 or 7 vehicles from them. All around positive satisfaction with management, sales, service….Best car dealership I have ever worked with. Purchased 6 or 7 vehicles from them. All around positive satisfaction with management, sales, service….Best car dealership I have ever worked with. More

by DENIS5 Verified Customer Verified Customer

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Communication is not customer driven. Needs work. Vehicle keys were lost and I was not notified until time past for me to complete my service. Needs work. Vehicle keys were lost and I was not notified until time past for me to complete my service. More

by ylwilliams818 Verified Customer Verified Customer

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Excelente servicio,,el mejor de todos talleres que he visitado,desde trato, amabilidad y dedicacion visitado,desde trato, amabilidad y dedicacion More

by Danilo gonzalez Verified Customer Verified Customer

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3.5 hour wait only to find out that need to order the part. Last recall service was 2.5 hours. Throughly discussed. part. Last recall service was 2.5 hours. Throughly discussed. More

by phyllis1448 Verified Customer Verified Customer

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As always the service on my car was done properly. Jessica and Mark Foster do an excellent job. They always go out of they way to make sure that things go well for me. Thank you! Jessica and Mark Foster do an excellent job. They always go out of they way to make sure that things go well for me. Thank you! More

by DENIS5 Verified Customer Verified Customer

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