Mark Foster | Page 2

The wait time and communication needs to be seriously revised. Waiting 2.5 hours for an oil change is ridiculous. The last time I received an oil change I dropped off my vehicle and came back 4 hours las revised. Waiting 2.5 hours for an oil change is ridiculous. The last time I received an oil change I dropped off my vehicle and came back 4 hours lasted and they had forgot to start working on my car. So I waited another hour at the dealership More

by jasminejedwards91 Verified Customer Verified Customer

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Communication is atrocious. Your wait time- regardless of an oil change or repair is outrageous. While I have a packed for 12 oil changes, I wouldn’t rather not waste a full day Your wait time- regardless of an oil change or repair is outrageous. While I have a packed for 12 oil changes, I wouldn’t rather not waste a full day and just pay out of pocket. The customer to employee ratio is ridiculous. I would never own a KIA again based on this location. More

by elliematucker Verified Customer Verified Customer

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Dropped my vehicle off for service they claimed it was a bad catalytic converter and wanted $4300. This was not the problem. I took it to another dealer and they resolved the correct problem bad catalytic converter and wanted $4300. This was not the problem. I took it to another dealer and they resolved the correct problem More

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It was a great experience I was in and out on my car purchase and they were very friendly. They wash the car and fill it with gas finance was great purchase and they were very friendly. They wash the car and fill it with gas finance was great More

by markssnarf Verified Customer Verified Customer

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Professional staff and service , always on point and time efficient, Greenway Kia West is the best ! efficient, Greenway Kia West is the best ! More

by Yak123 Verified Customer Verified Customer

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I love the Service Department Manager Mark and service advisors Tony and Elizabeth. They always take good care of me. advisors Tony and Elizabeth. They always take good care of me. More

by Shantel Verified Customer Verified Customer

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Very poor service! Sales manager Mark was unprofessional jerk to me and previously to my wife! We regret buying a service warranty! Sales manager Mark was unprofessional jerk to me and previously to my wife! We regret buying a service warranty! More

by Dshrewsbury813 Verified Customer Verified Customer

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My temp tags have been expired for 2 1/2 weeks. I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm serious I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm seriously contemplating returning the car all together because if this is the type of service I'm receiving now then what of the future?! More

by christinac Verified Customer Verified Customer

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Clean facility, fast and friendly. They were card to take care of you I recommend this dealer everyone They were card to take care of you I recommend this dealer everyone More

by markssnarf Verified Customer Verified Customer

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I'm very pleased with the service department. The staff is very professional and knowledgeable. I'm also satisfied with Mark Foster is always making sure that customers that come through his se The staff is very professional and knowledgeable. I'm also satisfied with Mark Foster is always making sure that customers that come through his service department are very pleased with their service 😀. I really appreciate this type of customer care. More

by ANNIEJONES2936 Verified Customer Verified Customer

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