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Mark Foster
Mark Foster at Greenway Kia West
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Mark Foster | Page 4

Service Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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3.8
40 Reviews

Languages Spoken

English English

3.8

40 Reviews

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40 Reviews of Mark Foster

October 02, 2023

Dealership Rating
Employee Rating

No lo recomiendo por qué hay cosas dentro del negocio que la verdad no estoy de acuerdo que me cobren More

by Jeison2426
Recommend Dealer
No

Other Employees Tagged: Javier Rodriguez, Mac Cumbur, Ray Paz

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Oct 09, 2023

Greenway Kia West responded

Lamentamos escuchar que tuvo una experiencia menos satisfactoria con nosotros. Nos gustaría entender mejor sus preocupaciones y ver cómo podemos mejorar su percepción de nuestro negocio. Por favor, no dude en ponerse en contacto para discutir esto más a fondo. Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Oct 10, 2023

Jeison2426 responded

Buenos días realmente estoy insatisfecho con el negocio realizado primero al momento de firmar mis papeles con la persona de Creditos quería ponerme un montón de garantías y cosas adicionales que yo no le pedí y al momento de quitarlas el servicio fue pésimo por otro lado me están cobrando dos cosas dentro del negocio que no me quedaron nada claras no se para que son y por eso realmente no puedo recomendarlos como un dealer serio lo único a destacar es la disposición del asesor.

September 30, 2023

Dealership Rating
Employee Rating

They try hard to provide quick service They are courteous. They try to be on time with their calculation of how long the service will take. More

by MYSPOT1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Greenway Kia West responded

We appreciate your feedback! It's great to know that our team at Greenway Kia West is providing quick and courteous service. We always aim for timeliness in all we do, so it's wonderful to see this reflected in your experience. Until next time!

September 29, 2023

Dealership Rating
Employee Rating

Your guys are doing a wonderful service,, I'm always glad to cone and doing my services, and oil changes ect, I'll always refer friends and family members to kia shoo for any needs More

by renol Esperance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Ahumada, Daniel Allen, Diego Barroso, Mario Pinilla , Rachel Moore

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Sep 29, 2023

Greenway Kia West responded

Renol, we're so glad to know you've had a great experience with our service team at Greenway Kia West. We appreciate your referrals and look forward to seeing you for your next oil change!

September 25, 2023

Dealership Rating
Employee Rating

Todo muy bueno, excelente atención desde la llegada hasta la entrega de tu vehículo, todo bien More

by lemmarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Paz

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Sep 25, 2023

Greenway Kia West responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Greenway Kia West!

Sep 25, 2023

lemmarrero responded

Excelente toda la estadía

September 24, 2023

Dealership Rating
Employee Rating

The SERVICE that I Received from the Kia dealership is Excellent the Manager Solve the problem Right away. Mark Foster is a Excellent manager More

by WILLIAMS1594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur, Daniel Allen, Diego Barroso, Jeremy Gresham, Alex Patino, Chrissie Paul, Ray Paz , Jaris Dennis, Rachel Moore

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Sep 25, 2023

Greenway Kia West responded

We're glad to know that our team, especially Mark, provided excellent service and resolved your issue promptly at Greenway Kia West. Thanks for the positive feedback!

September 22, 2023

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Employee Rating

I had an awesome experience at my service appointment, staff was friendly an on point.. especially the manager… More

by Norise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Ahumada, Mac Cumbur, Daniel Allen, Diego Barroso, Jeremy Gresham, Mario Pinilla, Arturo Ramirez , Jaris Dennis, Rachel Moore

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Sep 24, 2023

Greenway Kia West responded

We're so glad to know you had an awesome experience at your service appointment with us here at Greenway Kia West. Your kind words about our friendly and efficient staff are greatly appreciated!

Sep 24, 2023

Norise responded

I had a wonderful experience… staff was courteous, friendly, and willing to assist on demand….

Sep 24, 2023

Norise responded

Your welcome…

September 21, 2023

Dealership Rating
Employee Rating

Both gentlemen were amazing. They really cared. Alberto and Alex listened and helped us above and beyond. More

by aj654202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alberto Ahumada, Daniel Allen, Diego Barroso, Jeremy Gresham, Alex Patino, Arturo Ramirez, Jhonathan Salinas , Jaris Dennis, Rachel Moore

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Sep 22, 2023

Greenway Kia West responded

We're so glad to know that Alberto and Alex went above and beyond for you at Greenway Kia West. Thanks for sharing your experience, we appreciate it!

September 17, 2023

Dealership Rating
Employee Rating

Had to bring car back 3 x’s for the same thing not fixed yet More

by Pie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 18, 2023

Greenway Kia West responded

This review is concerning to receive. It is our goal to deliver professional and knowledgeable service, and we never intend to inconvenience our guests. I would appreciate the chance to speak with you directly to see what more I can do to address this feedback. If you are willing to discuss this further, please contact me directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 15, 2023

Dealership Rating
Employee Rating

Service no good Oil change have to wait 2 hrs no good There break up your car and don't say anything More

by ricky.gunness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alberto Ahumada, Javier Rodriguez, Mac Cumbur, Christian Perez

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Sep 18, 2023

Greenway Kia West responded

Ricky - I'm sorry to read about your negative service experience. We strive for efficient work and clear communication, so it's disappointing to see we've missed the mark here. I'd like a chance to address this directly with you - if you're willing, please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 06, 2023

Dealership Rating
Employee Rating

The service I had done here at Greenway Kia West was a top tier experience! I brought my car in for some basic maintenance and a oil change replacement. These techs don't waste no time, they had the job d More

by Kia K5 GT Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen

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Sep 07, 2023

Greenway Kia West responded

We're delighted to know that you had a top-notch experience with our service team, especially David! It's great to see your recommendation and we appreciate the kind words about Greenway Kia West. We look forward to assisting with any future maintenance needs for your Kia K5 GT!

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