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Marcelo Via
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Marcelo Via | Page 3
Sprinter Manager/Sales Consultant
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
35 Reviews
Dealership Experience
20 yrs, 4 mos
Industry Experience
20 yrs, 4 mos
Languages Spoken
Spanish
35 Reviews
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35 Reviews of Marcelo Via
Helpful 
May 29, 2020
Excellent Experience! At the beginning there was a misunderstanding between the dealer staff and myself. The general manager Jim and Marcelo provided us with excellent se At the beginning there was a misunderstanding between the dealer staff and myself. The general manager Jim and Marcelo provided us with excellent service. They are very professional and accommodating. They made sure to answer all of our questions and take care of our needs. Jim is gracious and welcoming, and Marcelo is kind and very helpful in selecting a car and completing the transaction. Thank you for an excellent experience and beautiful car, the best of the best! We would greatly recommend this location to our family and friends. More
by efremmamo
Other Employees Tagged: General Manager Jim Elefantis (Five stars isn't enough for Jim. He truly has wonderful customer service and leadership experience.)
May 08, 2020
Scheduling the first test drive was easy and fast i called and test drove same day, spoke to marcelo and test drove right away. 1 day later i came in to purchase the vehicle (A 2013 infiniti G37 X) pap called and test drove same day, spoke to marcelo and test drove right away. 1 day later i came in to purchase the vehicle (A 2013 infiniti G37 X) paperwork was fast and easy, they were very flexible with payment and i was tagged and titled and out the door in a couple hours thanks to Marcelo, Keith and Terry More
by Collin
Other Employees Tagged: Keith Nichols , Terrence Abrams
March 07, 2020
We are so happy with our purchase. Marcelo Via is personable, professional and most important delivered beyond our expectations and stuck with the deadline! We are beyond happy with the purchase and personable, professional and most important delivered beyond our expectations and stuck with the deadline! We are beyond happy with the purchase and his salesmanship! Thank you Marcelo! More
by WNKK
January 28, 2020
Great experience. I was very pleased with the dealership specially the used cars manager Carlos Arias, who took his time to listen and helped me find the car I needed. I was very pleased with the dealership specially the used cars manager Carlos Arias, who took his time to listen and helped me find the car I needed. Very nice and friendly person to deal with. In fact, I will forever recommend everyone to Mercedes Benz of Silver Spring, MD. Great people to deal with. Also, their car prices are very reasonable. Thank you all for your help! John More
by niistars
Other Employees Tagged: Carlos Arias, Brad Fischer , Lester Stanford
June 25, 2019
I love everything about this dealership Brad Fischer and Marcelo Via changed my outlook on buying cars at a dealership. I felt relaxed throughout the process. FYI: Brad is a funny guy and Ma Brad Fischer and Marcelo Via changed my outlook on buying cars at a dealership. I felt relaxed throughout the process. FYI: Brad is a funny guy and Marcelo thank you so much, my experience with you guys is not but positive! I love my car! Again thank you. The customer service was beyond great 👍 More
by AnnO
Other Employees Tagged: Brad Fischer
June 12, 2019
Great luxury service Marcelo Via Would definitely recommend to others I was given great service found my car I was looking for online went to Mercedes Benz silver Spring and was able Would definitely recommend to others I was given great service found my car I was looking for online went to Mercedes Benz silver Spring and was able to get my car I wanted easy More
by Azq23
June 06, 2019
Purchase and service My experience with this dealership has been excellent. My agent Marcelo Via has been amazing. Words are not enough to describe how I appreciate him as My experience with this dealership has been excellent. My agent Marcelo Via has been amazing. Words are not enough to describe how I appreciate him as a person and his service as an employee, towards my purchase phase and other services. I am very thankful that I had Marcelo to assist me. I would definitely keep coming back to this dealership for services or to purchase another vehicle in the future! I will recommend the dealership and Marcelo to my friends and family. More
by LO123
Other Employees Tagged: Keith Nichols
May 23, 2019
Excellent service I have a wonderful experience & received a excellent service from everyone at your dealership. Joseph Robinson is very good at his job of explaining e I have a wonderful experience & received a excellent service from everyone at your dealership. Joseph Robinson is very good at his job of explaining everything to me, More
by Angie
Other Employees Tagged: Dorit Figueroa , Terrence Abrams, Joseph Robinson
May 19, 2019
Easiest and Most Efficient Car Buying Experience Ever From the moment we walked in to the moment we left, my husband and I were treated very well with no haggling or car dealership "games." We looked at v From the moment we walked in to the moment we left, my husband and I were treated very well with no haggling or car dealership "games." We looked at vehicles, chose one, talked about how much we wanted to spend, and made a deal. We couldn't be happier and now we have an amazing new vehicle. Thank you Marcelo, Terry, and Merlin! Anytime someone I know wants to buy a car I'm sending them your way! More
by ebpsyd
Other Employees Tagged: Terrence Abrams, Merlin Auses
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