Dealership Experience
6 yrs, 8 mos
Industry Experience
6 yrs, 8 mos
241 Reviews
Write a Review241 Reviews of Lena Grubb
May 22, 2023
I am absolutely satisfied. The dealer offers excellent services. It can be trusted. I will recommend it. The dealer offers excellent services. It can be trusted. I will recommend it. More
Other Employees Tagged: Cassandra Westfall, Hannah Seal, Lauren Armbruster, Morgan Tassell, CEDRIC RUSSELL, Rebecca Shelton, Sadie Hisey, ALYSSA MILLERS
April 10, 2023
Friendly and quick surface. Looked at filters and found need to change. Reasonable cost for services and completed in less time then estimated. Looked at filters and found need to change. Reasonable cost for services and completed in less time then estimated. More
March 23, 2023
The wait was about and hour and a half longer than expected. Technician broke some trim off while fixing the recall issue with the seatbelt, but a replacement was ordered. Very nice staff. expected. Technician broke some trim off while fixing the recall issue with the seatbelt, but a replacement was ordered. Very nice staff. More
Other Employees Tagged: Lauren Armbruster
March 02, 2023
People were polite, helpful and my experience was great. Work was done in Avery timely manner. Work was done in Avery timely manner. More
Other Employees Tagged: Lauren Armbruster, Sadie Hisey
February 10, 2023
Those that work there are absolutely the best. The place is kept clean and service is well organized. The place is kept clean and service is well organized. More
Other Employees Tagged: Cassandra Westfall, Hannah Seal, Lauren Armbruster, Morgan Tassell, Randy Kim, Rebecca Shelton, Sadie Hisey
February 09, 2023
Quick, friendly and professional. Very accommodating. Comfortable waiting area and excellent service. Have just ordered a new vehicle so I will be back! Very accommodating. Comfortable waiting area and excellent service. Have just ordered a new vehicle so I will be back! More
Other Employees Tagged: Lauren Armbruster, Sadie Hisey
February 03, 2023
Well done, as usual. This is the first time it took over an hour for my oil change, but they were busier than I've normally experienced. Hanging out that long in the wa This is the first time it took over an hour for my oil change, but they were busier than I've normally experienced. Hanging out that long in the waiting room, comfortable as it is, would be boring, but this time I had lots of company. Chatting with others helped make the time go faster. I'd recommend Maple Hill Auto Group to anyone looking for great, friendly service - and I have! More
Other Employees Tagged: Sadie Hisey
January 14, 2023
Very focused on customer service a communication. Absolutely no complaints except I must use 15 words. Absolutely no complaints except I must use 15 words. More
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lauren Armbruster, Morgan Tassell, Randy Kim, CEDRIC RUSSELL, Sam Lasher, Sadie Hisey, ALYSSA MILLERS
January 10, 2023
Friendly service, I really liked the time they took to make sure I was satisfied. Work done as was explained and in a timely manner. make sure I was satisfied. Work done as was explained and in a timely manner. More
Other Employees Tagged: Lauren Armbruster, Sadie Hisey
December 30, 2022
The ladies at the service desk that provide for customer service are outstanding. They are always so helpful, kind and knowledgeable and very pleasant at all times. They deserve special corporate recognitio service are outstanding. They are always so helpful, kind and knowledgeable and very pleasant at all times. They deserve special corporate recognition by the owner/ managers. They are the face of the dealership and I bought my outback there and have for 5 years had all of my service at Maple Hill- the service desk is consistently professional and always go the extra mile. Most importantly, they make me feel like they really care! I hope you retain and reward these exceptional women as long term employees at the service desk! More
Other Employees Tagged: Cassandra Westfall, Hannah Seal, Lauren Armbruster, Rebecca Shelton, Sadie Hisey , Alyssa too