Kevin Hubert
Kevin Hubert at Dirito Brothers Walnut Creek Volkswagen
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Kevin Hubert | Page 2

Service Consultant

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.7
946 Reviews

Dealership Experience

16 yrs

Industry Experience

21 yrs, 1 mo

Languages Spoken

English English

4.7

946 Reviews

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946 Reviews of Kevin Hubert

April 19, 2024

Dealership Rating
Employee Rating

This dealership is friendly and helpful, they had my car ready quickly and Kelly me updated on each step of the repair process. Thank you very much. More

by R.GOMEZ1560
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix, Sean Thomas

Apr 19, 2024

Dirito Brothers Walnut Creek Volkswagen responded

That's wonderful to hear; we're glad our team at Dirito Brothers Walnut Creek Volkswagen kept you well-informed during the repair of your car. Appreciate this positive review!

April 19, 2024

Dealership Rating
Employee Rating

Dealing with service department or parts department always giving good service. However, recently after a repair visited. Car has to be stayed at the shop overnight for parts ordered. When we picked up More

by LUCIA.CHUN
Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas

Apr 30, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Please know that your review is very important to us and we here at Dirito Brothers Walnut Creek Volkswagen would appreciate the chance to connect with you regarding your vehicle and service experience. When you have a moment, please send your preferred contact method to me. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 18, 2024

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Employee Rating

Great service, Kevin kept me in the loop during the entire process. He answered all my questions More

by MIKEROYBAL1972
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Having your questions answered and staying in the loop are vital aspects of our mission here at Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear about your positive experience with our team. Thank you for sharing!

April 17, 2024

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I had a fantastic experience at the dealership! The staff was not only friendly but also incredibly knowledgeable. Augusto, in particular, went above and beyond to ensure I was completely satisfied More

by Egryko
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the kind words about your experience at Dirito Brothers Walnut Creek Volkswagen. It's gratifying to learn that our team provided you with top-notch assistance on understanding the features of your car, aligning with our goal to keep customers content. Thank you for recommending us.

April 14, 2024

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Great service as expected. Done on time good communication will be back thanks again Karl More

by UNDERWK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your thoughtful review of Dirito Brothers Walnut Creek Volkswagen. We're gratified that our team provided you with timely service and ensured good communication throughout.

April 13, 2024

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Employee Rating

Kevin in the service department was very professional and knowledgeable, he explained the issue with my car in simple language and gave me timely updates on his progress. He really went above and beyond and More

by CAMERONLABRO
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Recommend Dealer
Yes
Apr 16, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our team's professionalism and timeliness at Dirito Brothers Walnut Creek Volkswagen. We're always here to make car servicing a smooth process for you.

April 10, 2024

Dealership Rating
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It’s nice and professional. Maybe it’s just me but I find it to be expensive. More

by TLIEDSTRAND
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Recommend Dealer
Yes

Other Employees Tagged: Zack Tziolis

Apr 12, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your feedback. We are pleased to know our team provided you with nice and professional customer service. We appreciate you visiting Dirito Brothers Walnut Creek Volkswagen.

April 08, 2024

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The Customer service here is 10 out of 10! Will come back for my service here! More

by adrienne.hafner
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello. Thank you for the wonderful review. We are delighted to know our team at Dirito Brothers Walnut Creek Volkswagen delivered great customer service to you during your visit. It will be a pleasure to be of assistance to you again.

April 07, 2024

Dealership Rating
Employee Rating

The first time I attempted to use my horn after the service dept replaced the driver airbag under a recall, the horn was inoperative. When i called Service, they said it was likely a not their fault, a More

by BVDCA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Apr 12, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your experience with our Service Department. Can you please contact me at your earliest convenience? Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 07, 2024

Dealership Rating
Employee Rating

My service manager went out of his way to make sure that we were taken care of and that we were fully satisfied with our repair. More

by TEDNPAPPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Dirito Brothers Walnut Creek Volkswagen responded

It's a pleasure to know our Service Team at Dirito Brothers Walnut Creek Volkswagen went above and beyond to ensure you were comfortable during your visit here and that you were satisfied with the service provided. Thank you for your positive review. Please do not hesitate to reach out to us for any further assistance.

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