Kevin Adams | Page 3

Although pleased with the immediate days service. It baffles me why I'm never advised of additional service that maybe required shortly while leaving the dealership instead of by email weeks after my se baffles me why I'm never advised of additional service that maybe required shortly while leaving the dealership instead of by email weeks after my service. Now this may just be a reminder, but if this was noticed during service I should have been Advised before leaving the dealership on the service day. More

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Service went seamlessly. While I was disappointed in the short life of the OEM Hankook tires, the dealership made every reasonable effort to ameliorate the problem. short life of the OEM Hankook tires, the dealership made every reasonable effort to ameliorate the problem. More

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Excellent Service Without fail, every time I take my car in for maintenance, I am completely satisfied. The work is always done as stated, for a fair price and the car Without fail, every time I take my car in for maintenance, I am completely satisfied. The work is always done as stated, for a fair price and the car is always ready when promised. And - so far anyway - no ugly surprises! And all of it is done courteously! I love Thoroughbred and would recommend it to anyone! More

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Good communication! I am very happy with the service I receive at this dealership. My service advisor, Jalie, kept me up to date on the progress of repairs in a timely m I am very happy with the service I receive at this dealership. My service advisor, Jalie, kept me up to date on the progress of repairs in a timely manner. I appreciated knowing that I could contact her if I had a question and that she would respond quickly. If she didn't know the answer to my question, she would work to find an answer for me. More

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Lack of fixing a ongoing concern with little concern to cust I have left numerous email responses about my dissatisfaction in the service department (emails that you send me, not any that I have searched out!) a I have left numerous email responses about my dissatisfaction in the service department (emails that you send me, not any that I have searched out!) and yet has anyone at the dealership reached out to me to discuss. Don’t aske for feedback if you don’t care to discuss or change. Other dealerships at least make an attempt and will listen to customers that have a negative experience and at least get an apology. I will not buy any vehicles or have any of my vehicles serviced at this location again. More

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Excellent faculty Great company for sales, parts and service. The store cares and takes care of your needs. The sales team finds what can work with your budget. The par Great company for sales, parts and service. The store cares and takes care of your needs. The sales team finds what can work with your budget. The parts department has everything you will ever need and more, and service provides a great experience and friendly staff to fix the issue the first time. Highly recommend the store to others! More

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Thoroughly satisfied! I bought my car here, they have serviced it ever since - always conscientious, fair, timely and oh so very friendly! My car runs like a top and I wou I bought my car here, they have serviced it ever since - always conscientious, fair, timely and oh so very friendly! My car runs like a top and I wouldn't take it anywhere else! More

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SCOTT SPENCER Id like to thank Scott for the years of taking care of my business.Ive bought alot of trucks for personal use and will continue to come back..Scott is Id like to thank Scott for the years of taking care of my business.Ive bought alot of trucks for personal use and will continue to come back..Scott is a genuine service person...With a team of Earston (salesman) and Scott you cant go wrong..Great honest people Tim Stickney More

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