Erston Kearns
Erston Kearns at Thoroughbred Ford
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Erston Kearns

Internet Sales Manager

Thoroughbred Ford

8501 N Boardwalk Ave
Kansas City, MO 64154

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13 Reviews

Dealership Experience

19 yrs, 2 mos

Industry Experience

21 yrs, 7 mos

not yet
rated

13 Reviews

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13 Reviews of Erston Kearns

December 23, 2021

Dealership Rating
Employee Rating

Attemped to Reach Harold Dorsey at this dealership. He sold us a car once before and was excellent. Reached out through his Staff Listing, but was contacted by an unknown person who did not reveal where More

by billb4129
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Harold Dorsey

October 17, 2021

Dealership Rating
Employee Rating

Erston was amazing to work with. Thoroughbred Ford was the easiest vehicle buying experience I've ever had. This is my 16th vehicle from a dealership. So that says a lot when I say this was my best experi More

by Reed V
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 02, 2021

Dealership Rating
Employee Rating

I’ve purchased many vehicles from Thoroughbred, all new, all serviced there too. JD takes care of our cars the moment we hit the service driveway. I just text him to tell him when and he says yes! George More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 30, 2020

Dealership Rating
Employee Rating

Erston was great We told Erston our budget, he found a couple of cars, no pressure, worked with us. I hate to go to a car dealership, but I will be buying my next ca More

by angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 25, 2019

Dealership Rating
Employee Rating

Oil change Your serve department is the best. Since Ford used to have a slogan Ford has a better idea why haven’t Ford step forward with this. With a lot of peop More

by Beauregard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember service guys name.

April 01, 2019

Dealership Rating
Employee Rating

Very good personnel From George O'Sullivan the general manager, Nick Setter the service writer, Earston Kearns my go to sales guy and Tim the part man, they give me the t More

by lavines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: George O'Sullivan , Nicholas Setter, Tim, the parts guy

January 11, 2019

Dealership Rating
Employee Rating

SCOTT SPENCER Id like to thank Scott for the years of taking care of my business.Ive bought alot of trucks for personal use and will continue to come back..Scott is More

by tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Spencer, Kevin Adams

May 22, 2014

Dealership Rating

Love my new Fusion! I recently purchased a new Fusion Titanium and have been showing it off everywhere I go. This is my second purchase from Thoroughbred (bought a Focus More

by vjackson8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 23, 2014

Thoroughbred Ford responded

Vicki, it was a pleasure to read about your second experience with our dealership. Congratulations on the purchase of your new Fusion Titanium! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Erston was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best Regards, George O'Sullivan - (816) 505-1818

September 20, 2013

Dealership Rating

We just bought our 2nd vehicle from Thoroughbred Ford, worked with George Sullivan both times, and were very pleased with the entire process! Fords have lasted many miles/years for us, and the customer s More

by LNutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: George O'Sullivan

May 10, 2013

Dealership Rating

We have always been treated wonderful by Erston Kearns This is the third vehicle we have purchased from Thoroughbred Ford with the help of Erston. Kearns. He is so patient and takes the time to explain ev More

by cbruscato1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 26, 2013

Thoroughbred Ford responded

Thank you for the wonderful things that you said about Erston. We like him too. If there is anything that we can do here for you please let us know. Thank you very much for the kind words.

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