Kendrick Lintecum
Kendrick Lintecum at Olathe Dodge Chrysler Jeep RAM
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Kendrick Lintecum | Page 4

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.7
77 Reviews
3.7

77 Reviews

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77 Reviews of Kendrick Lintecum

June 04, 2024

Dealership Rating
Employee Rating

Olathe dodge and jeep has always had the best service! Greg was very attentive and kind! More

by Baileighlewis18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Jesse Venzor, Lucas Kay , Tony Acock, Rainer Moje, Cameron Peters, Joshua Scudder, Gregg Shull

Jun 04, 2024

Olathe Dodge Chrysler Jeep RAM responded

Baileigh, We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Olathe Dodge Chrysler Jeep Ram

June 03, 2024

Dealership Rating
Employee Rating

I don’t know what to say by they really did a good job on my car so Thank you More

by idrisadebeshin01
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Jesse Venzor, Lucas Kay , Tony Acock, Rainer Moje, Cameron Peters, Joshua Scudder, Gregg Shull

Jun 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

This is great to hear! Thank you for trusting Olathe Dodge Chrysler Jeep Ram with your vehicle's care!

May 31, 2024

Dealership Rating
Employee Rating

Joshua was great. Made me feel valued. Everyone else here that I interacted with was also very friendly. More

by Kramermystic
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Jesse Venzor, Lucas Kay , Tony Acock, Rainer Moje, Cameron Peters, Joshua Scudder, Gregg Shull

Jun 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We're glad to hear Joshua and our team at Olathe Dodge Chrysler Jeep Ram made your experience a positive one. We appreciate your support!

May 31, 2024

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Employee Rating

Warranty head gasket replacement, no one called the warranty company to open a claim for a week until I called and made them. Took two more weeks to get it finished had to take the vehicle back 3 times More

by weavercody71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Sebelski

Jun 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by this experience. Your feedback is appreciated and will be utilized to help us improve our service & processes moving forward. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

May 23, 2024

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Employee Rating

They didn’t pressure us and let us test drive a lot of different vehicles until my wife found one she was happy with. This was the 3rd time I’ve bought a vehicle from this dealership and I was glad to see More

by cliffhoelting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Sebelski, Jesse Venzor, Lucas Kay , Tony Acock, Kassidy Kroesen, Rainer Moje, Cameron Peters, Joshua Scudder, Gregg Shull

May 24, 2024

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that you had another positive experience with us at Olathe Dodge Chrysler Jeep Ram! We're always here to help, and we look forward to assisting you in finding a replacement for your truck soon. Thanks for being a loyal customer!

May 18, 2024

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Appointment set over 2 weeks in advance. Simple warranty issue and coolant flush. Hours later told they would need the car another day since they were backed up. Now, 2 days without my ca More

by eckhartmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn about your experience and the inconvenience it has caused. We aim for clear communication and efficient service, so we regret that this was not reflected in your recent visit. Your feedback is important as it helps us improve our services. Please reach out directly so we can discuss this further and find a resolution together - Tony Acock - Service Manager - 9137803700

May 18, 2024

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Employee Rating

Poor, false/incorrect repairs, horrible customer service. Don't recommend to anyone. Don't waste your money. More

by Storm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Jesse Venzor, Lucas Kay , Tony Acock, Cameron Peters, Joshua Scudder, Gregg Shull

May 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience. It's important for us that our customers receive accurate repairs and excellent service, so it's disappointing to see we've missed the mark here. We'd appreciate a chance to learn more about what happened and work towards making things right - please reach out when you can. Thank you, Tony Acock - Service Manager - 9137803700

May 14, 2024

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Employee Rating

During oil change, we were told our front brakes needed replacing. We looked at history and you all did that work 4 months prior. We paid around $700. This was very concerning so we called back to ask. We More

by Mg.lahood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lucas Kay

May 15, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. On behalf of our team, I sincerely apologize for any frustration or inconvenience this experience may have caused and will make sure the situation gets addressed internally. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

May 10, 2024

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Employee Rating

Very nice! ! I was satisfied with the service and the breakdown of what else needed to be done… More

by angiehandley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi Angie! Thank you for leaving us this five-star review and the kind words about our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

May 09, 2024

Dealership Rating
Employee Rating

We were told our service would be most of the day (recall) to my delight it was only 1 hour. Service staff were friendly and helpful More

by Aunt B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that our team at Olathe Dodge Chrysler Jeep Ram was able to complete your service quicker than expected! Thanks for the positive feedback about our friendly and helpful staff.

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