Keith Osier
Keith Osier at Cortese Ford Lincoln
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Keith Osier | Page 3

Service Department Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.5
237 Reviews

Dealership Experience

23 yrs

Industry Experience

28 yrs

Languages Spoken

English English

4.5

237 Reviews

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237 Reviews of Keith Osier

June 23, 2023

Dealership Rating
Employee Rating

Very friendly, helpful and efficient. Didn’t wait as long as I expected to. I’ll come back again. More

by Wjkuntz
Service Time
Recommend Dealer
Yes
Jun 26, 2023

Cortese Ford Lincoln responded

Thanks so much for your business. We appreciate you!

June 20, 2023

Dealership Rating
Employee Rating

For vehicle appt Cortese Ford was great, and AL Rosseter was great for communication for my vehicle being taken care of. Thank you AL for being there for all us customers!!! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2023

Cortese Ford Lincoln responded

Judy we thank you for your business.

June 16, 2023

Dealership Rating
Employee Rating

It was nice and clean they were polite and they got me out as quick as they could More

by wade.anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

June 16, 2023

Dealership Rating
Employee Rating

There are fifteen words as a minimum so this is fifteen words in one sentence. More

by No-one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

June 01, 2023

Dealership Rating
Employee Rating

Great service department with prompt response. The Ford master mechanic, Harry DeVoe, always solves car problems in a timely manner. More

by ERICUENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

Jun 02, 2023

Cortese Ford Lincoln responded

Thank you for the great review!!!!

May 25, 2023

Dealership Rating
Employee Rating

Outstanding service Great demonor, easy to talk to courteous, Knowledgeable ,helpful. diidn t have to wait to long. More

by SANTANAHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester

May 19, 2023

Dealership Rating
Employee Rating

Excellent service ALWAYS at Cortese Ford Jack Hawes is knowledgeable helpful and conscientious and trustworthy Always asks if there are any issues that need to be looked at Al and Keith in Service are More

by swathes-musings.0t@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes, Al Rossester

May 11, 2023

Dealership Rating
Employee Rating

Jack was excellent to work with. It is always a plesure to work with the folks at Cortese Ford. More

by gilhale
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

April 22, 2023

Dealership Rating
Employee Rating

I have been a customer of Cortese for years. The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always on More

by dexterwinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester, Darren Van Orden

Apr 25, 2023

Cortese Ford Lincoln responded

We are grateful for customers like yourself. We thank you for your business.

April 21, 2023

Dealership Rating
Employee Rating

been coming here for the last 3 years no one beats their speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any iss More

by a.norsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Cortese Ford Lincoln responded

We thank you for your business over the years.

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