Kasey Shirey | Page 8

Johnny was very helpful and knowledgeable about our vehicle, great service! Kasey got us into contact with him and our vehicle was ready for us to drive when we got there. vehicle, great service! Kasey got us into contact with him and our vehicle was ready for us to drive when we got there. More

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Stopped by the dealership today to look at a new truck. I worked directly with Shaughn Slain, proceeding with a completely hassle-free purchase. No pressure, very transparent and easy to work with. A great e worked directly with Shaughn Slain, proceeding with a completely hassle-free purchase. No pressure, very transparent and easy to work with. A great experience and best pricing in the area. More

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DO NOT BUY ONLINE - Sales staff is happy to lie. If I could rate these guys negative stars, I would. LIARS. Just what you expect from used car salesmen. Found what appeared to be a nice 2019 RAM If I could rate these guys negative stars, I would. LIARS. Just what you expect from used car salesmen. Found what appeared to be a nice 2019 RAM1500 for a great price. When I asked why it was priced low, I was assured it was because their business was to sell a lot of cars, making only a small amount on each one. Makes sense. Since I was 3 1/2 hours away, I asked probing questions about the condition. Was again assured by Johnny, "there's nothing at all wrong with the truck" I have the texts to prove it. When the truck was delivered here's what was wrong: Tailgate wouldn't open. Tires are trash (verified by local RAM service center who had to open the tailgate), scratches inside and out, chipped windshield, some suspension issue still not identified. Totally dissatisfied I asked about the return policy. Johnny explained "there is no return policy." When asked what they would do about the issues, they conceded to cover the cost to repair the tailgate. No coverage for the tires, scratches or broken windshield. Lesson learned: Don't ignore the red flags. To be specific: I asked for pictures of the tires. Johnny sent me 4 pictures of only two tires. He tried to fool me by moving the coin to a different location, but a rock in the tread clearly indicated it was the same tire. When I called him out, he said he was busy and didn't have time to get to the other tires. A couple of times through the process I spoke to Kasey, the owner. He was worse than Johnny. Kasey is the epitome of a sleazy car salesman. He was quick to try to discredit my concerns and certainly behind the antics of the sale. In full transparency, Joe Moravec was quite nice. Efficient, helpful and found a great loan rate. They should probably turn to Joe for some advice on how to treat people. More

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Very friendly people to work with; and are willing to work with you with pricing and negotiating a price will do business with them again. work with you with pricing and negotiating a price will do business with them again. More

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Totally prepared when I arrived. Very efficient . First of all talked with Brittany by phone. And she answered all my questions honestly. Made an appointment at that time. I went into the dealership a First of all talked with Brittany by phone. And she answered all my questions honestly. Made an appointment at that time. I went into the dealership and it was walking into an old friends home. EVERYONE was very friendly, happy we were there and couldn't do enough to accommodate our needs. I worked with Jason Mozzone, what a great guy he is. He went way over what the car needed and to be safe. Since I am an old lady, lol. I have recommended Jason and City Chevy and Ford to many people. Bottom line...Great people, honest, and they git er dun. More

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I’ve purchased 15 cars in 15 years, and City Ford has been by far the most accommodating, efficient, and professional team I’ve ever dealt with! Keep up the great work! been by far the most accommodating, efficient, and professional team I’ve ever dealt with! Keep up the great work! More

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New Suburban This was our first time dealing with City Chevrolet and we were very happy with the experience. Everyone was extremely helpful, informative and frien This was our first time dealing with City Chevrolet and we were very happy with the experience. Everyone was extremely helpful, informative and friendly. I look forward to dealing with them again in the future. More

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I love to support a local business that looks for ways to give back to our local community and Northeastern Indiana like City Chevrolet/City Ford does. When my husband and I decided to start looking for a ne give back to our local community and Northeastern Indiana like City Chevrolet/City Ford does. When my husband and I decided to start looking for a new vehicle, I knew we’d buy from City Automall if possible. When we went in to start the process of looking for a car Johnny listened to and respected what was important to us. He worked hard with Jonathan and Joe in the finance department and Kasey, the owner/general manager to find us a great vehicle (Ford Ecosport) with everything we asked for and more within our budget! I couldn’t be happier with our experience. Thanks so much guys! ☺️ More

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A very easy and quick process. Already knew what car we wanted. They found the exact vehicle we wanted. They gave us a good deal on our trade in. We arrived at 10:45and had a deal by 1:00. Left my old car wanted. They found the exact vehicle we wanted. They gave us a good deal on our trade in. We arrived at 10:45and had a deal by 1:00. Left my old car behind and we’re in a loaner. The finance process was very easy as well. This is the 2nd vehicle I’ve purchased at City. This was better than the first time. Highly recommend Johnny and the team. More

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I worked with Johnny, and he couldn't have made the process any better. He was not only very professional, but kind and understanding, and helped get me into truly the perfect vehicle for myself and my process any better. He was not only very professional, but kind and understanding, and helped get me into truly the perfect vehicle for myself and my family. More

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