Nick Castillo
Nick Castillo at City Automall Ford
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Nick Castillo

Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.8
84 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

16 yrs, 4 mos

Languages Spoken

English English

4.8

84 Reviews

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84 Reviews of Nick Castillo

April 30, 2024

Dealership Rating
Employee Rating

Blake was extremely helpful from start to finish. It was simple setting up an appointment with him. He sent a pictures and updates with the car before I arrived to test drive it. He helped my family More

by mb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly

March 26, 2024

Dealership Rating
Employee Rating

Everyone was super helpful, nice and easy to work with. I had a great experience and was quick and easy. More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

City Automall Ford responded

Drew, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2024

Dealership Rating
Employee Rating

Mo was respectful and helpful. Made my experience smooth and effortless. From service to management, all were accommodating and great to work with. More

by dean.mcfarlin21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Travis Nichols, David Dau, Derek Hively, Brian Bowes , Mo Jatala, Christian Mulder

Mar 19, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We look forward to your next visit! Take care!

March 14, 2024

Dealership Rating
Employee Rating

Aly was very responsive, and helpful through the whole process. she made buying my escape very quick and easy. I love it. More

by Sdcollins5@frontier.com
Recommend Dealer
Yes

Other Employees Tagged: Kylee Finch, Alejandra Brito

Mar 16, 2024

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2024

Dealership Rating
Employee Rating

Joe Payton was a big help to Cody & I on buying our 2023 F-150. More

by cdianejo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Payton, David Dau

Feb 27, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

February 15, 2024

Dealership Rating
Employee Rating

Kylee, Alejandra, and Nick were all very helpful and accommodating for my request. The process went very smoothly and wasn’t as stressful as I would have thought! The place is very clean and customer fr More

by Mike H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylee Finch, Alejandra Brito

Feb 19, 2024

City Automall Ford responded

Mike, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

January 27, 2024

Dealership Rating
Employee Rating

Great people to work with. Listened well to what we wanted. Highly recommend this dealership More

by vidrenth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylee Finch, Alejandra Brito

Jan 30, 2024

City Automall Ford responded

Vidrenth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2024

Dealership Rating
Employee Rating

If they are anything like city Chevrolet, I would never recommend them to anyone. NEVER..... More

by Disappointed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 24, 2024

City Automall Ford responded

We would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (260) 244-5111 so we can assist you further.

January 21, 2024

Dealership Rating
Employee Rating

This is our third time going back to buy a car from this dealership because salespeople like Kylee go up and above to make you feel comfortable and get you a great deal. We went in with a specific car and p More

by Shelluch2883
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylee Finch, Danny Roller

Jan 24, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

January 20, 2024

Dealership Rating
Employee Rating

Entire staff was friendly and courteous. We loved working with Joe Payton. This is our 2nd car at City Auto Group. Will definitely start our search for our next car there. More

by fenjamcconell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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