Travis Nichols

I have had nothing but trouble with the vehicle I purchased. First issue was it had the Ford “death wobble” on my drive home from purchasing it. When looking into what was causing this, it was noti purchased. First issue was it had the Ford “death wobble” on my drive home from purchasing it. When looking into what was causing this, it was noticed that the outside of the tires that were presented looked great, however, the inside of the tires were extremely cracked and dry rotted. After $1100 for new tires and having all the front steering replaced, it’s now having transmission issues. This has been my experience with the truck I purchased from City Automall/ City Ford and I haven’t even made my first payment. Derek More

by lundgrenderek Verified Customer Verified Customer

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Zachary was incredibly friendly and helpful! He made sure I was comfortable throughout the whole process and answered all of my questions! He made sure I was comfortable throughout the whole process and answered all of my questions! More

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I was handed a pamphlet and told all our cars come with this, fabric and paint defense, then I was charged $698 for it at signing. The charge was under “owe we” description (?) . I called the Warranty and this, fabric and paint defense, then I was charged $698 for it at signing. The charge was under “owe we” description (?) . I called the Warranty and Trust Company IIIA 1800-432-4566. And was provided paperwork submitted to the company by the dealership that stated the cost of the fabric and paint protection was $330. I asked Danny to explain the difference in cost on the dealership paperwork and the actual price for it on the warranty company paperwork, still no response. My advice is to just sell the car don’t push warranties on your customers. It makes your dealership look shady and your customers uncomfortable. More

by janelnapier Verified Customer Verified Customer

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Overall I had a great experience here. Friendly, efficient and easy to deal with staff members. Friendly, efficient and easy to deal with staff members. More

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We had a great experience with the purchase of our new Explorer. Everyone was very kind and professional, they even stayed well past closing to make this deal happen. I can only hope in the future when it Explorer. Everyone was very kind and professional, they even stayed well past closing to make this deal happen. I can only hope in the future when it’s my turn to get a new truck that I’m treated the same way. Great work guys. More

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Ty made buying my first car easy. He was patient and very helpful when I came to pick up the car. Showed me how it worked and didn’t leave until i was fully educated on my new car. He He was patient and very helpful when I came to pick up the car. Showed me how it worked and didn’t leave until i was fully educated on my new car. He also stayed nearly 2 hours past closing to help me. Highly recommend Ty and City Chevrolet. More

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Everyone was super helpful, nice and easy to work with. I had a great experience and was quick and easy. I had a great experience and was quick and easy. More

by Drew Verified Customer Verified Customer

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The dealership was a clean and comfortable environment. As discussed with Blake the ties on the old Ford truck were flat. As discussed with Blake the ties on the old Ford truck were flat. More

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Zachary was great to work with. It was very stress-free from the beginning to the end. Zack listen to all of our needs and made sure to accommodate us in any way that he could. He a It was very stress-free from the beginning to the end. Zack listen to all of our needs and made sure to accommodate us in any way that he could. He also introduced us to the service department at City Chevrolet and their personnel seems top-notch and I look forward to doing work with the entire property from here on out. Five stars for everyone! More

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Zach was great he made everything about the car buying experience very easy answered all of our questions over all just a great experience experience very easy answered all of our questions over all just a great experience More

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