Dawn Gilbert

Zach was great he made everything about the car buying experience very easy answered all of our questions over all just a great experience experience very easy answered all of our questions over all just a great experience More

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First time car buying experience. Ty was patient and walked me through the whole process with ease. He kept me in my budget and got me into a car that fit my exact needs. I would reco Ty was patient and walked me through the whole process with ease. He kept me in my budget and got me into a car that fit my exact needs. I would recommend Ty and the City Automall team to everyone. More

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This is the second vehicle that we bought from Zachary Ott at city Automall. I would highly recommend City Auto for any of your vehicle purchases or service needs. Everyone is always very professional. Za Ott at city Automall. I would highly recommend City Auto for any of your vehicle purchases or service needs. Everyone is always very professional. Zach took the time to answer all of our questions and making the car buying process very easy. And thank you to Kasey Shirey for the great deal. More

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Great experience from start to finish. Zach Ott is my Ford plug and this guy is a pro. Look forward to buying many more from him and City Ford. My truck is sweet but the service I received Zach Ott is my Ford plug and this guy is a pro. Look forward to buying many more from him and City Ford. My truck is sweet but the service I received during and after sale is what its all about. Thanks guys. Buy with confidence. More

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Bought a very nice 2021 f250 lariat for 60k total and was very excited about the purchase. Joe my salesman was excellent I recommend him with a great review. He was very on top of things and knowledgable. My very excited about the purchase. Joe my salesman was excellent I recommend him with a great review. He was very on top of things and knowledgable. My problem with this dealership was them not standing behind the product. They listed the truck with things wrong with it broken windshield plastic tailgate broken off and lower air xxxx broke. Gentleman told me I had to pay for them to be fixed or dont get the truck whatever no biggie I wanted the truck. Get the truck signed for and delivery set up and was pumped for my truck. I not happy with this truck at all when it got delivered here. The detail job looked like crap, wax all over it and inside had not been cleaned at all. Rear seat belt didn't work and my nice leather had 2 scratches in the back seats that weren't there when I signed for the truck. Along with needing 2 brake lights replaced and front brake pads and a oil change also. Upper management didn't even reply to my email of pics and info on the issues or return calls. After detailing it myself 5 hours later and replacing the taillights myself another hour. I took it up to my local ford dealership for the brakes and said we will take care of you sorry for your experience. Don't be attracted to this dealership because of the better deal they will just make ya pay for everything and not deliver on there end or stand behind there sale of the product. Very disappointed and do not recommend. More

by bignicki20 Verified Customer Verified Customer

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