Kaleb Chadwell
Kaleb Chadwell at Big Star Hyundai
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Kaleb Chadwell | Page 6

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.7
139 Reviews
4.7

139 Reviews

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139 Reviews of Kaleb Chadwell

August 17, 2024

Dealership Rating
Employee Rating

I have always admired the professionalism and courtesy of the service department. Bb bb bb More

by LOFARO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 17, 2024

Dealership Rating
Employee Rating

Very helpful when I stopped by without appt. tested my car & did not find anything wrong. Advised me to come back if noise persists. More

by MAUREEN.MALONEY
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 17, 2024

Dealership Rating
Employee Rating

He explained everything to me where I could understand, and told me what I needed, and the shuttle took me where I needed to go and picked me up, the whole thing didn't take long. great job Hyundai 🤗 More

by HOMEZELLARUSSELL54
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez

Aug 19, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 15, 2024

Dealership Rating
Employee Rating

Kaleb provides outstanding customer service. He is patient and helpful and focused on helping me have all the information to keep my car in it's best shape. Kaleb is the reason we continue servi More

by WENDYCHIC
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 14, 2024

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Great customer service. Fast, clean, orderly, and I had no issue booking the service over the phone. More

by ARRAMBIDE.ASHLEY1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 15, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 13, 2024

Dealership Rating
Employee Rating

Always in a rush with these last three oil changes. They don’t do the complimentary car clean. Didn’t send a video this last time. More

by jocy_145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 13, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

August 13, 2024

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Service team is very fast and efficient, with feedback and follow up around and urgency around customer time. More

by katurap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 09, 2024

Dealership Rating
Employee Rating

Every time I go in they treat me really well and if I need a ride back to Galveston they give me an Uber or rideshare and come back and pick me up when my vehicle is ready. Supreme service More

by sierrajstephen77
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 08, 2024

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Employee Rating

I recently had my car serviced at Big Star Hyundai and I couldn’t be more impressed. From the moment I arrived, I was greeted with professionalism and a warm welcome. The service team was knowledgeable and More

by DELANIE485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 07, 2024

Dealership Rating
Employee Rating

The service intake was excellent! I had a minimal wait time and everything was explained in detail about the service More

by rrowe1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

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