Billy Williams
Billy Williams at Big Star Hyundai
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Billy Williams

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.7
65 Reviews
4.7

65 Reviews

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65 Reviews of Billy Williams

April 29, 2024

Dealership Rating
Employee Rating

Good service, close to my work, shuttle service is great. New dealership facility is very nice. More

by RMCOLEMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 27, 2024

Dealership Rating
Employee Rating

The employees were all very welcoming and attending to my concerns. I really enjoyed the service provided highly recommended! More

by DELANIE485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 21, 2024

Dealership Rating
Employee Rating

Billy was GREAT! ! He kept me well informed of what was happening to my vehicle. More

by danamkuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Big Star Hyundai responded

Thank you for your business and review!

April 20, 2024

Dealership Rating
Employee Rating

Billy was very courteous and was in constant communication with me regarding my vehicle and the parts needed. More

by ofeliadeleon45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Big Star Hyundai responded

Thank you fpr your business and your review!

April 20, 2024

Dealership Rating
Employee Rating

Billy is great! ! There is a line backed up when checking in, and he is always patient and thorough and goes every thing that is wrong with your vehicle and what the More

by danamkuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Big Star Hyundai responded

Thank you fpr your business and your review!

April 10, 2024

Dealership Rating
Employee Rating

I have an intermittent mechanical issue covered by warranty which your technician has not been able to diagnose or fix after several attempts. Not only that but his work to attempt diagnosis and repai More

by gombergm
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 12, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

April 04, 2024

Dealership Rating
Employee Rating

Every dealing I have had with Alex has always been exceptional. He really goes out of his way to be helpful both during & after purchasing a car. He has never failed to call me back with any questions More

by Goldendee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Chadwell , Bryan Malave 5 stars

Apr 04, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 28, 2024

Dealership Rating
Employee Rating

Definitely giving luxury! !! The girl who was taking care of me was very nice and smart you can tell she knows what she is doing! Made me feel very welcomed! I love it here!!!! More

by chrissyross97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

March 21, 2024

Dealership Rating
Employee Rating

Pleased with my service and handling by Billy Williams. I had already sent my ratings. Why more surveys now? More

by RMCOLEMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 15, 2024

Dealership Rating
Employee Rating

Incredibly clean and organized dealership. Service and communication were excellent as was the service speed. More

by rjyoung3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa

Mar 18, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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