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Kaleb Chadwell

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Kaleb Chadwell

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Kaleb Chadwell | Page 3

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.7

66 Reviews

Overview Reviews (66) Inventory (444)

4.7

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of Kaleb Chadwell

January 28, 2024

Dealership Rating

Employee Rating

People friendly, Courteous, Professional service departments, Very clean atmosphere, Timely with appointments and great shuttles. departments, Very clean atmosphere, Timely with appointments and great shuttles. More

by chocolate3818

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Steffy Hernandez, Billy Williams

Helpful 0

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Jan 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jan 29, 2024 -

chocolate3818 responded

Great

January 27, 2024

Dealership Rating

Employee Rating

Caleb was courteous and explained all questions. He or the technician should check the dashboard and make sure it’s returned in the condition received. He or the technician should check the dashboard and make sure it’s returned in the condition received. More

by MCORDER45

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adrian Chapa

Helpful 0

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Jan 29, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big StarHyundai!

January 23, 2024

Dealership Rating

Employee Rating

The past 2 years I’ve been with Hyundai have been awesome fast and great customer service fast and great customer service More

by SAUCYWORM1991

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 24, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 07, 2024

Dealership Rating

Employee Rating

Long wait time but still satisfied with the service totally satisfied with the service that day totally satisfied with the service that day More

by cs6016

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Delcid, Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Steffy Hernandez, Billy Williams , zzGabriel zzCruz, zzPaul zzHewitt

Helpful 0

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Jan 08, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience. We will be working on futher reducing wait time.

January 06, 2024

Dealership Rating

Employee Rating

Clean helpful and not pushy! Thank you for taking care of me. I liked the communication. Thank you for taking care of me. I liked the communication. More

by hyde915

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Steffy Hernandez, Billy Williams

Helpful 0

Report | Print

Jan 08, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 06, 2024

Dealership Rating

Employee Rating

Service staff was friendly , helpful, and knowledgeable about what services to recommend. Could ask for a better group of people! about what services to recommend. Could ask for a better group of people! More

by Johnny B

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young

Helpful 0

Report | Print

Jan 08, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

January 05, 2024

Dealership Rating

Employee Rating

service is very slow it took almost 3 hours to change oil I arrive at 2:00pm and I left the place around 5pm. I arrive at 2:00pm and I left the place around 5pm. More

by ALMUBAID

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 05, 2024 -

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement. Have agreat weekend!

January 05, 2024

Dealership Rating

Employee Rating

Did an amazing job , fast and good service. The new waiting room was really nice. The new waiting room was really nice. More

by dynamo151515

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 08, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

January 04, 2024

Dealership Rating

Employee Rating

Quick and very detailed with everything being checked on my vehicle. Very satisfied. Went above expectations. my vehicle. Very satisfied. Went above expectations. More

by jasmineduran0923

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young

Helpful 0

Report | Print

Jan 04, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 29, 2023

Dealership Rating

Employee Rating

Caleb was awesome and had a great attitude. He also got me a ride to my house and back to the dealership. I really appreciated that. He also got me a ride to my house and back to the dealership. I really appreciated that. More

by RUBIO7228

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 02, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai

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Kaleb Chadwell | Page 3

Service Consultant

Big Star Hyundai

66 Reviews of Kaleb Chadwell

Dealership Inventory (444 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.