Julio Ramirez | Page 2

Great customer service I always come to this dealership Great customer service I always come to this dealership even i live in downtown He always provides great customer service Thank you so much jul Great customer service I always come to this dealership even i live in downtown He always provides great customer service Thank you so much julio More

by LOTUSJHLEE Verified Customer Verified Customer

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I’ve been bringing my mercedes to Hoffman for many years. There is no better service advisor anywhere than Julio Ramirez! He is always so polite, friendly, honest about what your car needs and professional. There is no better service advisor anywhere than Julio Ramirez! He is always so polite, friendly, honest about what your car needs and professional. I highly recommend Julio and this dealership and I will forever be a loyal customer! More

by KCIARAMITA79 Verified Customer Verified Customer

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I brought the Car back since auxiliary battery indicator was on and again Julio Ramirez was on his “A” game as always taking care of whatever was needed to make my visit a pleasant one . Abel from the ser was on and again Julio Ramirez was on his “A” game as always taking care of whatever was needed to make my visit a pleasant one . Abel from the service department gave me an impromptu course recently on the differences between ceramic braking system versus nonceramic ones which was very educational and helpful. Would highly recommend Ziegler to those who are looking for the bottom line with regards to service and efficiency. More

by PAULNGUYENMD Verified Customer Verified Customer

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Very honest, fast, gave many updates throughout the visit, which is helpful, and friendly. Has been assisting me with service for many years. Will be back visit, which is helpful, and friendly. Has been assisting me with service for many years. Will be back More

by DANNYJOSH01 Verified Customer Verified Customer

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I came in Monday June 29th to get my car service and Julio Ramirez was my Service Advisor . The best Service Advisor i ever had. Julio Ramirez was my Service Advisor . The best Service Advisor i ever had. More

by vanmoorman Verified Customer Verified Customer

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Mr.JULIO YOU'RE THE BEST. YOU GIVE US THE ASSISTANCE WE NEVER EXPECT YOU'RE SO VERY RESPECTFUL AND SHOW US THE BEST APPRECIATION OF HOW MERCEDEZ BENZ PERSONNEL WORKS. NEVER EXPECT YOU'RE SO VERY RESPECTFUL AND SHOW US THE BEST APPRECIATION OF HOW MERCEDEZ BENZ PERSONNEL WORKS. More

by FELYCALINGA Verified Customer Verified Customer

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Dropped my vehicle off for Service B and brake inspection. It was determined that both services were due. I received a texted link to recommended service, I approved each service discussed with my inspection. It was determined that both services were due. I received a texted link to recommended service, I approved each service discussed with my SA. I was notified that my vehicle was ready. I paid my service invoice online and picked up my vehicle the following afternoon. The service was seamless- I even forgot my cellphone inside the loaner and my SA was able to track down a porter and retrieve my phone- Triple A service. More

by DIAMONDLANIER Verified Customer Verified Customer

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Service Adviser Julio Ramirez was my adviser for my 2009 s600. He was very detailed with repairs estimate and very flexible with loaner which due to my crazy work sc Julio Ramirez was my adviser for my 2009 s600. He was very detailed with repairs estimate and very flexible with loaner which due to my crazy work schedule turned to be awesome help. Thank you very much Julio for your great and hard work. I appreciate it very much ! More

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Julio Ramirez is an exceptional advisor who truly caters to his clients with a personal touch that is second to none. He is truly an asset to the company. I am a interventional cardiologist/electrophysio to his clients with a personal touch that is second to none. He is truly an asset to the company. I am a interventional cardiologist/electrophysiologist and founder of Sudden Cardiac Dearh Awareness Foundation and the founder of Elite Cardiology who is obsessive compulsive about service quality which is the most vital aspect of quality measures and I was thoroughly impressed with the leadership personnel at Ziegler. Without hesitation I highly recommend Ziegler as the dealership of choice if service quality is an expectation. I have gone to Motorwerks for years but will be switching to Ziegler due to exceptional service quality and a personal touch that clients truly deserve . Again Julio Ramirez exemplify and defines leadership as an advisor !! Paul Nguyen, MD, MS More

by PAULNGUYENMD Verified Customer Verified Customer

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Too long wait for advisorPart prices with labor quoted Too long wait for advisor Part prices with labor quoted over phone drastically different than actually charged Gives a feeling of being cheated not Too long wait for advisor Part prices with labor quoted over phone drastically different than actually charged Gives a feeling of being cheated not trustworthy More

by ASH.SAJJAD Verified Customer Verified Customer

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