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Julio Ramirez
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Julio Ramirez | Page 5
Service advisor
Mercedes-Benz of Hoffman Estates
1000 West Golf Rd
Hoffman Estates, IL 60169
48 Reviews
48 Reviews of Julio Ramirez
March 31, 2020
Shows that they care about giving the best service. Like that I was recognized when I pulled in by my representative. Julio is great! He should get a bonus! that I was recognized when I pulled in by my representative. Julio is great! He should get a bonus! More
by VANESSAADAMS3453
Verified Customer
Helpful 
March 29, 2020
Very clean dealership providing excellent service. Julio was courteous and very attentive to my needs. He listened carefully to my requests to vehicle servicing letting me know of the costs involved. was courteous and very attentive to my needs. He listened carefully to my requests to vehicle servicing letting me know of the costs involved. More
by HOME4ZIP
March 27, 2020
I salute Julio Ramirez for demonstrating a pleasant approach on my concerns and making sure the job is done well. He is excellent for job approach on my concerns and making sure the job is done well. He is excellent for job More
by ZENYQ101
Other Employees Tagged: Ilona Varyshko
March 26, 2020
Excellent customer service. Julio went out of his way to make sure I had a great experience with my service visit. Easy in and out with minimal disruption to my day. to make sure I had a great experience with my service visit. Easy in and out with minimal disruption to my day. More
by NOVAK.CHUCK
March 26, 2020
An Awesome Experience I could not be more pleased with the service received at your dealership. Julio is my service manager, and I always feel as though my car receives sp I could not be more pleased with the service received at your dealership. Julio is my service manager, and I always feel as though my car receives special treatment due to his care. I know it doesn't receive special treatment, no more than any other car whose service he manages. But Julio takes care of my car in such an extraordinary way. He is personable, caring, attentive, and knowledgeable. He communicates with me with extraordinary thoughtfulness. I know my car receives the very best servicing at M-B of H.E., and for that I am very appreciative. While I'm at it, I must also thank Char, who does an extraordinary job of setting up loaners. And although I do not know her name, there is also a lovely lady who helped me go over the loaner before it left the service area and then again when it was returned. More
by BRAUNER13
March 24, 2020
Typically Excellent Service Service here has been great for the 10 years I have purchased cars from them. Fast, courteous, and clean. There is always a loaner as long as you re Service here has been great for the 10 years I have purchased cars from them. Fast, courteous, and clean. There is always a loaner as long as you request one. Service is one if the reasons I will be buying my 4th car from them shortly. More
by GYOUNGR2
Other Employees Tagged: Matt McGinn
March 24, 2020
Repair was pretty quick. Julio did an excellent job from start to finish and actually went above our expectations. Everything was handled professionally and he kept us up to date on all things related. start to finish and actually went above our expectations. Everything was handled professionally and he kept us up to date on all things related. More
by YROVI7
March 24, 2020
Good service. Went there to fix the mirror and windshield. Julio take care of my car and make sure they are clean after the service windshield. Julio take care of my car and make sure they are clean after the service More
by PANCHITA.TA
Other Employees Tagged: Ronnie Brazier
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