Julio Ramirez

Every time we come for service we are greeted in a friendly manner and treated nicer than at other dealerships. Julio Ramirez is a class act. He thoroughly answers any questions we may have and even f friendly manner and treated nicer than at other dealerships. Julio Ramirez is a class act. He thoroughly answers any questions we may have and even follows up with us. This along with our salesperson, Tim McGrath will insure we’re future customers. More

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Julio Ramirez was outstanding. I was a walk-in customer with a flat tire and Julio & Able made the process extremely easy. I was a walk-in customer with a flat tire and Julio & Able made the process extremely easy. More

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Jose our car dealer was efficient and a gem to deal with. Very happy customer Very happy customer More

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Bought one car and then another because of the fantastic service and hospitality. Extremely professional. service and hospitality. Extremely professional. More

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Great service; excellent job by Julio Ramirez in service department; timely completed as promised- will return in the future . Friendly, competent and appreciate the car wash!! department; timely completed as promised- will return in the future . Friendly, competent and appreciate the car wash!! More

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Mercedes-Benz of Hoffman Estates is a wonderful dealership. The staff were very welcoming and the dealership was cleans down inviting. I was very impressed with our salesman Tim McGrath! I went on dealership. The staff were very welcoming and the dealership was cleans down inviting. I was very impressed with our salesman Tim McGrath! I went on an extremely busy Saturday. However, I didn’t have to wait long at to be helped. From start to finish, Tim was very pleasant and I was happy to have him as our salesman. I loved the fact that he asked not only my husband his name, but also asked my daughter, and me our names as well. Tim was very professional, personable, and knowledgeable. He even reached out weeks after the sale to see how things were going with the new car and to see if we had any questions or concerns. He definitely went above and beyond my expectations and I look forward to doing business with him and this dealership again. Jose Garcia did the delivery presentation with us and he was amazing as well! There is so much to learn in the new vehicles and Jose was extremely patient, while walking us through everything. He answered all of our questions and made sure we understood how to work all of the new technology. Jose is very knowledgeable and it was a pleasure working with him. He also let us know that we can call him anytime if questions arise. If you’re looking for a Mercedes Dealership, I highly recommend Mercedes-Benz of Hoffman Estates. You won’t be disappointed! More

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I don't know where to begin, this dealership jumped through hoops for me. I actually purchased my car from Barrington Mercedes Benz (which was an absolute disaster) I had issues with a repair that had through hoops for me. I actually purchased my car from Barrington Mercedes Benz (which was an absolute disaster) I had issues with a repair that had been done to my car prior to my purchase (yes it was new) they denied the repair and really did not want to be bothered with dealing with it. So for Hoffman estates Mercedes to step up and take over and treat me the way they did was fantastic! They picked my car up and took care of everything, returned it to me like brand new. A real class act! Cathy got the ball rolling and after the service manager found out what happened to me he had Julio take care of everything! Thanks so much for all your help. I know where my next Mercedes will come from. More

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This is my second time leasing a Mercedes Benz Hoffman States.... I cannot be more grateful and happy with the deal. Thank you Stephanie Smith for the knowledge and patience with the purchase and lease of States.... I cannot be more grateful and happy with the deal. Thank you Stephanie Smith for the knowledge and patience with the purchase and lease of my cars. Thank you Jose for always be there when I have a question. Great great experience. More

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Julio Ramirez was very professional and helpful! The waiting room was clean and I felt at home! I will recommend to family and friends great job!!! waiting room was clean and I felt at home! I will recommend to family and friends great job!!! More

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THE BEST MB Hoffman Estates is THE BEST. The recent purchase was my second with this dealership. They blew the competition out of the water, AGAIN. No othe MB Hoffman Estates is THE BEST. The recent purchase was my second with this dealership. They blew the competition out of the water, AGAIN. No other dealership could come close their price. Ronnie and Nicole were fantastic to work with. Both are very friendly, and worked hard to get the deal done. The rest of the team was great too; Tom the manager was very friendly. Financing took maybe 5 minutes with no heavy pressure sales tactics. They did a great job teaching me about how to use the car's features and set up my MB connect app. Very happy with the car, price, and dealership. Highly recommend, 5-star. More

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