Tim McGrath
Tim McGrath at Mercedes-Benz of Hoffman Estates
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Tim McGrath

Client Advisor

Mercedes-Benz of Hoffman Estates

1000 West Golf Rd
Hoffman Estates, IL 60169

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4.9
28 Reviews

Dealership Experience

4 yrs

Industry Experience

10 yrs

4.9

28 Reviews

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28 Reviews of Tim McGrath

April 07, 2024

Dealership Rating
Employee Rating

The special attention we received from Tim McGrath is to be commended. We are in Michigan and did not visit the dealership. The entire process was fast and easy, More

by e.j.price
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 10, 2024

Mercedes-Benz of Hoffman Estates responded

We do our best to have satisfied customers both here locally and with our out of state buyers. Thank you for the opportunity to earn your business.

March 16, 2023

Dealership Rating
Employee Rating

Great customer service! Tim McGrath, was not the typical car salesman! He’s made the process of buying a car so much smooth and easier of what I thought. 10 out of 10! Great More

by Gaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Trauscht

Mar 27, 2023

Mercedes-Benz of Hoffman Estates responded

Thank you Gaby for letting us know how we did! We appreciate you!

December 08, 2022

Dealership Rating
Employee Rating

Happy with my purchase. Nice showroom. Most importantly: Great customer service from Tim McGrath! Would coni More

by Aljanega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2022

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing.

October 24, 2022

Dealership Rating
Employee Rating

I had an excellent experience purchasing my first Mercedes-Benz. Tim McGrath and the rest of the team were extremely helpful! They are highly recommended. More

by NewCar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2022

Mercedes-Benz of Hoffman Estates responded

Thank you

October 24, 2022

Dealership Rating
Employee Rating

Tim McGrath was great to work with and was able to test drive multiple cars in one morning. He was great to work with in person and over the phone. The buying process was quick and efficient and everyone i More

by Luke
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Trauscht, Claudia Dzubakova , Mirella Montesinos

Oct 25, 2022

Mercedes-Benz of Hoffman Estates responded

Welcome to the Mercedes-Benz family! We appreciate your feedback, thank you!

October 14, 2022

Dealership Rating
Employee Rating

My father purchased a Mercedes here when I was a kid way back in 2007, and 15 years later I returned to buy my first car here just because I have known the service to be top notch. They treat you like a fam More

by jazz_amg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Mercedes-Benz of Hoffman Estates responded

Congratulations! Thank you for the feedback on your experience.

September 12, 2022

Dealership Rating
Employee Rating

The client advisor was warm, professional, and welcoming. He did not feel like a typical car salesman trying to prioritize a sale over the needs and wants of the customer. Being at the dealership felt more More

by rjdono
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Mercedes-Benz of Hoffman Estates responded

Congratulations on your new vehicle and thank you for the opportunity to earn your business.

June 25, 2022

Dealership Rating
Employee Rating

Every time we come for service we are greeted in a friendly manner and treated nicer than at other dealerships. Julio Ramirez is a class act. He thoroughly answers any questions we may have and even f More

by Jkryska_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Ramirez, Michael Spooner

Jun 27, 2022

Mercedes-Benz of Hoffman Estates responded

Thank you! We appreciate the feedback on your experience with our sales and service team members.

Jun 27, 2022

Jkryska_2000 responded

You’re welcome

April 07, 2022

Dealership Rating
Employee Rating

Purchase went fine but ended up having to wait a VERY long time after the transaction occurred. More

by Tjjung2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia

Apr 11, 2022

Mercedes-Benz of Hoffman Estates responded

Thank you for the feedback.

April 01, 2022

Dealership Rating
Employee Rating

Outstanding service. As always, pleasure doing business with Ziegler Mercedes Benz of Hoffmann Estate. Great staff and management More

by golubki08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Mercedes-Benz of Hoffman Estates responded

We appreciate you!

1

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