Judith Baird

Let me start by saying Judith is amazing. She had always taken care of my son. She scheduled him a 1:30 appointment for a basic oil change. Nathan informed them he didn't need a rotation and She had always taken care of my son. She scheduled him a 1:30 appointment for a basic oil change. Nathan informed them he didn't need a rotation and was told there is no charge as it is included with the oil change. It took a bit longer than expected for an oil change, but that is ok. When Nathan got the bill it was $127. I try and support the car dealers versus the oil change shops but $127 for a basic pill changes is ludicrous. If that is the standard oil change rate, we won't be back for that. More

by hgielar Verified Customer Verified Customer

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Service department is great,sales force non pushy, prices are fair. Was satisfied with my transaction. are fair. Was satisfied with my transaction. More

by MISSCARLASOLDIESANDGOODIES Verified Customer Verified Customer

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It is great place to do business with. Judith js wonderful and has a great personality. Judith js wonderful and has a great personality. More

by mcartrette Verified Customer Verified Customer

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Just a super duper, extraordinary experience! I feel valued every time that I step in the door and know that Caty and the rest of the team will do everything they can to ensure my concerns are ch I feel valued every time that I step in the door and know that Caty and the rest of the team will do everything they can to ensure my concerns are checked and repaired as needed. Thank you!! More

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Good experience. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. More

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Outstanding service every time. The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend capital ford enough! More

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Love the service at Capital Ford always feel welcomed and out so quickly can't recommend them enough! out so quickly can't recommend them enough! More

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Friendly, helpful and always kept me up-to-date with progress of work being done. progress of work being done. More

by JRLJI Verified Customer Verified Customer

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Nick Chin in service really care about his customers unlike corporate ford. I do appreciate him taking time to find the issue and address it unlike corporate ford. I do appreciate him taking time to find the issue and address it More

by MISSKITTYRC Verified Customer Verified Customer

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Great customer service. The vehicle had a problem that was just addressed six months ago and they actually fixed it and picked up and dropped off the vehicle to save us a tr The vehicle had a problem that was just addressed six months ago and they actually fixed it and picked up and dropped off the vehicle to save us a trip. More

by Srpearce71 Verified Customer Verified Customer

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