Judith Baird | Page 6

The car was fixed on time and at no charge The service was excellent sto was excellent sto More

by cosimo_caracciolo Verified Customer Verified Customer

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I brought my vehicle in for an oil change tire rotation and to get my tires replaced as I was told last time they were under warranty and had to drive more on them. I received my car back 2 days later beca and to get my tires replaced as I was told last time they were under warranty and had to drive more on them. I received my car back 2 days later because of an issue with my transmission that I had no clue about. Told my tires are not covered and when I got the vehicle back the tires were not rotated. I had Joe yelling at me when I asked questions then when I pick my vehicle up I had Jennifer yelling at me and telling me to “shut up” multiple times. I had other associates yelling at me. Prior to this I had called Nick Chinn to discuss the issue with the tires he tells me too bad you should have done them last time. When I explained what Joe had told me he started getting nasty. Now my vehicle has a check engine light on when it was not on prior to arriving at Capital Lincoln. I was told get off the property when I asked to see what work was done and time if I keep asking questions they will call the police. I’ve never been treated as rude as this in my life. The staff is horrible and I plan on following through with Ford/Lincoln about this as the dealership does not want to address the issues. Horrible service and attitudes if there were negative stars available I would give them More

by JMAR8864 Verified Customer Verified Customer

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Easy to schedule an appointment Completed on time Communicated well Very good experience Recommend highly time Communicated well Very good experience Recommend highly More

by Dubinski.md Verified Customer Verified Customer

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Phenomenal service as always! Fast, convenient, and a fair price. Joe Honeycutt did a fantastic job taking care of my vehicle. Thank you! Fast, convenient, and a fair price. Joe Honeycutt did a fantastic job taking care of my vehicle. Thank you! More

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