John Veltri

Diamara Morrill was the most helpful representative we have ever had - from any business. I had not left a phone number for a return call but Diamara used her best detective skills to find me so she could have ever had - from any business. I had not left a phone number for a return call but Diamara used her best detective skills to find me so she could reply to my service request. Thank you Crown Honda and a million thanks for perseverance to Diamora. More

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Dali helped my husband and I with our recent purchases. We needed 2 vehicles and had a trade. He was able to find us both exactly what we wanted in our price range. He was personable and made the process s We needed 2 vehicles and had a trade. He was able to find us both exactly what we wanted in our price range. He was personable and made the process simple. We came in on a Thursday and picked up our new vehicles on Friday. More

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My first contact was via internet with consultant Jonathan Ortiz on a late Friday PM. In two hours, we had everything done. We requested delivery for the next morning so we could search trade in for Jonathan Ortiz on a late Friday PM. In two hours, we had everything done. We requested delivery for the next morning so we could search trade in for a lost valuable. From the start, Jon was First Glass. No gimmicks, sincere and professional. I was assisting my daughter doing most of the grunt work for here. We got there right at 4 on a Friday afternoon. In two hours, we had finalized the vehicle and the terms. The day before, I had scouted 3 other dealers. I found the were marking up on top of the MSRP ($4-5k) and they required purchase of a “Protection package” that was $3k. In fact, we were able to upgrade the model from an EX to EL-L for just under my daughter’s budget and beat the other quote for an EX. We were greeted by several of sales people and managers on arrival who helped us find Jon. I am a retired banker and actually bought car paper from dealers early in my career. I saw a lot of stuff. You could tell Crown was a family ran business with great business values. I would highly recommend them. More

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On Tue. May 23,2022 I took my 2015 Honda Fit to Crown Honda in Pinellas Park to get my a/c diagnosed and repaired because it was blowing hot air. Brooks a se May 23,2022 I took my 2015 Honda Fit to Crown Honda in Pinellas Park to get my a/c diagnosed and repaired because it was blowing hot air. Brooks a service advisor told me my compressor was leaking and needed to be replaced after all they don't last forever he said. So since they had one there, I had it done and the air worked. On Thur., June 9th the air was no longer cold so another appt. was made for Tues., June 14th. Another Service Advisor Zachary Ruppert helped me this time, so I had to explain everything to him and he said they would check the whole system out again so I waited and became a little frustrated and asked to speak to the manager. John the manager listened and ignored all of his many calls and other interruptions for me. This Crown Honda has been the only place servicing my car since I bought it used in 2015 from another dealership. John said he would personally check on the progress which he did. The diagnosis was that an expansion valve was needed, it was ordered and installed and paid for by them on Thurs. July 16th (my choice). My air worked but it made a noises and smelled then died on Friday June 17th. Another appointment was made for Tues. June 21. On Monday I called Honda Corporate to file a complaint against this Crown Honda because although they are nice people, I truly didn't believe they had the ability to diagnose and fix Honda cars. They put my complaint on hold until after my appointment to which I agreed. On Tues. June 21st, I was asked to leave my car with them and they put me in a rental for free. I was also told by Zachary my service advisor that there are many components to the a/c system and when they find something wrong they fix that component then retest, and continue this process until the problem is solved. I don't buy that. I expect Honda to be able to properly diagnose and repair Honda vehicles, otherwise I would have went to Joe Smo a/c repair. So far I've been treated kindly and I wanted to trust the process. Wednesday June 22nd I got a call from Zac, the evaporator is bad and needs to be replaced. This is an expensive and time consuming repair so my car will not be ready until Friday June 24th. The rental is extended but I did opt to pay the walk away insurance for the rental out of pocket. On Saturday June 25th I picked up my car which had been tested and is still blowing cold air. There are no strange smells or noises. Sunday morning my neighbor said my lights had been on all night. I checked and the brake lights would not turn off. After applying a youtube fix of duct tape and a penny, I made an appointment with Crown Honda and found out that my brake switch had failed, I paid to have it changed out. It's July 15, 2022 and all is well. I am retired so it was much easier for me to be patient and trust the process with them. My family has owned three Honda's, 2 have needed a/c compressor repairs within 8 years, 2 have needed brake switches, 1 2015 Civic bought new currently needs a power window motor, and needed the starter replaced after 8 years. All the cars were bought new or within the years in which they were made. While I am thinking of trading my Fit in for a Mazda 3, I can't seem to do it eventhough I am offered almost as much as I paid for it 8 years ago. I like my Fit, the size, power and gas mileage is unmatched even to date. Plus I would miss Crown Honda Pinellas Park and all the staff that give their all. More

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Easy as pie. Brooks always takes great care of me. I never have to worry. He keeps me informed throughout the repair and there's never any surprises. Brooks always takes great care of me. I never have to worry. He keeps me informed throughout the repair and there's never any surprises. More

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Xavier Montes at Crown Honda was friendly kind and quick responding to my needs. Excellent Service, reliable and fast. Definitely a place to keep on coming. responding to my needs. Excellent Service, reliable and fast. Definitely a place to keep on coming. More

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Drake Alexander was very helpful in taking care of my service need. He is an asset to their Service Department. I will ask for him when it’s time for my future service needs. service need. He is an asset to their Service Department. I will ask for him when it’s time for my future service needs. More

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Bought a new Passport here and a few days later brought it in because I also purchased the Diamond Ceramic coat for the paint. My salesperson wasn't there that day but Joey Sutnick came over and helped me it in because I also purchased the Diamond Ceramic coat for the paint. My salesperson wasn't there that day but Joey Sutnick came over and helped me get this taken care of. Joey was extremely friendly and got things taken care of right away even though I wasn't his customer and I appreciated that greatly ( Enver Should buy him Lunch ). John Veltri was the service manager and got this Detailing taken care of immediately. The diamond coating itself came out awesome and they also put the protective coating on the leather seats and the interior. Very happy with this experience with Crown Honda and would recommend them to anyone. More

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I had an amazing buying experience it was so simple and easy. Gloria was so helpful easy. Gloria was so helpful More

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My Service/Repair experience at Crown Honda was excellent because of Brooks Falzone! Thank You! because of Brooks Falzone! Thank You! More

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