Joe Collings
Joe Collings at Courtesy Volvo of Scottsdale
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Joe Collings

Service Valet

Courtesy Volvo of Scottsdale

4001 N 89th St
Scottsdale, AZ 85251

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6 Reviews

I am from Bryn Mawr, PA and moved to here to Scottsdale in 1956. My favorite thing about the VOLVO brand is the styling and handling of all the models. My favorite car is the VOLVO XC60.

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6 Reviews

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6 Reviews of Joe Collings

January 25, 2023

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Employee Rating

Chris was very professional. Communication of what my XC90 needed was prompt and reasonable. Thank you. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Courtesy Volvo of Scottsdale responded

Tom - thanks for the great review and for trusting Chris to be professional and nice to work with. See you and your XC90 next time. Jeremy Sarnataro - General Manager - (480) 291-5107

July 13, 2022

Dealership Rating
Employee Rating

They always explain what work needed to be done. Pick up and drop off even if the don't have personal. They get a ride service. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jud White , Brendan Armstrong

Jul 13, 2022

Courtesy Volvo of Scottsdale responded

We're glad our service never disappoints, Randy. Thank you for the tremendous review and for being a valued Courtesy Volvo of Scottsdale client! Till next time. Jeremy Sarnataro - General Manager - (480) 291-5107

June 01, 2022

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Employee Rating

Here is an interesting two-part story about Courtesy Volvo Service. Story1: About a year ago, my son was visiting from CA. While here, his check engine light came on. He took his Volvo here to have it More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 02, 2022

Courtesy Volvo of Scottsdale responded

Hi Dave- thank you for taking the time to share. We aim to provide excellent service, and I regret that we dropped the ball for both you and your son. We would never intentionally recommend unnecessary repairs, and it is concerning to have left that impression. I would be happy to discuss this further to try and earn back your trust in our work. Please let me know if you'd like to speak. Thank you, David Kim - Service Manager - 480-291-5123

Jun 02, 2022

Dave responded

Thanks David, I appreciate the boiler plate response. It's really not an "impression", it's a fact. Your service department did a repair on my car for over $400 and proposed another for $4500, and neither of the fixed/would have fixed the issue.....God knows what the real cost of fixing my son's car would have been IF your service department had done the correct diagnosis in the first place, pretty sure a lot less than $8500.

Jun 06, 2022

Dave responded

Thanks David, I don't want anything from you. The purpose of this post was to alert other potential customers to your practices.

March 27, 2020

Dealership Rating
Employee Rating

My car was picked up by tow truck, fixed, washed and returned in 5 hours! Fantastic!! The people were pleasant and eager to fix it! More

by mk2berry
Recommend Dealer
Yes

Other Employees Tagged: Kyle Closter, Phone receptionist was great

Mar 30, 2020

Courtesy Volvo of Scottsdale responded

Thanks for taking the time to review Courtesy Volvo of Scottsdale! It's wonderful to hear that our team worked hard to get you back on the road quickly. Safe travels!

February 23, 2020

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Employee Rating

WOW!! From start to purchase and beyond-the experience has been absolute perfect. Everyone at Courtesy Vovlo makes you feel well and they are glad you are there!!! More

by cdaniels369
Recommend Dealer
Yes

Other Employees Tagged: Bucky Bethancourt , John O'Connor , Kyle Closter, Frank McKnight, Sandra Romero, Marcus Watkins

Feb 24, 2020

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review! We are so grateful for your business here at Courtesy Volvo of Scottsdale, and it means a lot to know that you enjoyed working with our team. We hope to see you again sometime!

June 18, 2019

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Employee Rating

They were very respectful They were extremely helpful and did everything I asked. They treated me with respect and it was overall a great experience, they were 100x better the More

by 2jz300zx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lance Kalafut , Fredy Moreno , Brandon Hilts, Jorge Loreto, Trupe Menges, Andy Sammis, Anthony Smith, Zach Wayne

Jun 29, 2019

Courtesy Volvo of Scottsdale responded

2jz300zx Thank you for the kind words. I was over the moon to read that the serivce team has taken such great care of you. We look forward to working with you again. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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