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Bucky Bethancourt
Refer Me
12 Reviews
Born and raised in Phoenix, local education including Phoenix College. Involved in auto parts industry during high school. Appointed Volvo Parts manager in !984. I have Experience in many Auto manufactures parts programs including Nissan Mazda, Volkswagen,Hyundai and aftermarket parts suppliers. Continue involvement in Christian ministry and education
Read moreDealership Experience
6 yrs, 9 mos
Industry Experience
49 yrs
12 Reviews of Bucky Bethancourt
November 11, 2021
This dealership is the worse dealer i have ever dealt with. Their sales people lies to you to get the sale, then after that they do not want to talk to you. When you call in for a problem, they ignore yo with. Their sales people lies to you to get the sale, then after that they do not want to talk to you. When you call in for a problem, they ignore you. Their customer service people, do not return your calls when you have a problem. Their customer service manager repeatedly lied to me about ordering a part for my car and the part was never ordered. I reported them to the Better Business of Arizona for their wrong doing. The bottom line this dealership is dishonest, and very shady, if you want my advice never buy a new or used car from them. period More
by gmacyn
Other Employees Tagged: Cindy Brown , Condie
Helpful 
March 09, 2020
My service experience with Courtesy Volvo is consistently exemplary. My Service Advisor Jud, is always THE consummate professional. Personable, experienced and wonderfully talented at his job, these are exemplary. My Service Advisor Jud, is always THE consummate professional. Personable, experienced and wonderfully talented at his job, these are the attributes of an invaluable team member. Please take good care of Jud! More
by RWILLIAMS3105
Verified CustomerOther Employees Tagged: Jason Church, Jud White , Deborah Thornhill
February 28, 2020
Jason Hise is an excellent salesman.He spent a lot of time with us and answered all of our questions.We would recommend Courtesy Volvo without any reservation. time with us and answered all of our questions.We would recommend Courtesy Volvo without any reservation. More
by Juke
Other Employees Tagged: Jason Hise , Bryan Stokes, Jud is excellent in the service department.
February 23, 2020
WOW!! From start to purchase and beyond-the experience has been absolute perfect. Everyone at Courtesy Vovlo makes you feel well and they are glad you are there!!! has been absolute perfect. Everyone at Courtesy Vovlo makes you feel well and they are glad you are there!!! More
by cdaniels369
Other Employees Tagged: Joe Collings, John O'Connor , Kyle Closter, Frank McKnight, Sandra Romero, Marcus Watkins
December 11, 2019
Tow Cover Andy was great. Parts department sent me to another dealer w wrong part number. So drove 45 min which was inconvenient and fortunately they had the c Andy was great. Parts department sent me to another dealer w wrong part number. So drove 45 min which was inconvenient and fortunately they had the correct part. if dealership had the part as I was told via phone the day before it would have been a 5 star service. Got the job done same day in the end, but with more time/effort than should have been needed. Again Andy was really great. More
by Jsgross1344
Other Employees Tagged: Andy Sammis
October 02, 2019
Zach was amazing! Zach and his boss definitely went out of their way to ensure we got the car we wanted at the price we wanted. There was a small hiccup but it all work Zach and his boss definitely went out of their way to ensure we got the car we wanted at the price we wanted. There was a small hiccup but it all worked out and I even got a killer extended warranty! I couldn’t recommend a better dealership! More
by Alanahmm
Other Employees Tagged: Alan Jimenez, Drew Luis , Carolina Giles, Brock Roulier, Zach Wayne
August 15, 2019
The best. I have yet to meet an unfriendly employee at this dealership or unhelpful. I own 2 volvo's a 93 and a 15 I need to get the 93 in to see Dr. Vince s I have yet to meet an unfriendly employee at this dealership or unhelpful. I own 2 volvo's a 93 and a 15 I need to get the 93 in to see Dr. Vince sr. More
by jerys
Other Employees Tagged: Jason Church, Jud White , Vince Sr , Kyle Closter, Daniel Morgan
March 18, 2019
Well organized Expedited service work inspite of some issues associated with software download after installation of parts. Loaner vehicle was provided until service Expedited service work inspite of some issues associated with software download after installation of parts. Loaner vehicle was provided until service work was complete. Would return for scheduled maintenance or vehicle purchase. More
by Artnorm
Other Employees Tagged: Mike Ray , Brian Lawrence
December 06, 2018
The Best Dealership Ever From the first time I visited Courtesy Volvo the service has been exemplary. They are customer focused in every department. I have had the good fortu From the first time I visited Courtesy Volvo the service has been exemplary. They are customer focused in every department. I have had the good fortune of working with Brian Lawrence in Service and Ed Himes in Sales. They have become trusted advisors. I would recommend Courtesy Volvo to all. More
by VolvoCustomer1
Other Employees Tagged: Mike Cerreta, Cory Fair, Ed Himes, Brian Lawrence
September 06, 2018
Excellent service Jud White and Brian Lawrence are excellent. Great looking place to wait for your vehicle, which was finished on time as promised. Car got a nice bath Jud White and Brian Lawrence are excellent. Great looking place to wait for your vehicle, which was finished on time as promised. Car got a nice bath and looked great. More
by rtmsaz
Other Employees Tagged: Jud White , Deborah Thornhill , Brian Lawrence
Dealership Inventory (158 Vehicles)
2024 Volvo XC60 Recharge Plug-In Hybrid
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
