Ulises Jacobo

Chris was very professional. Communication of what my XC90 needed was prompt and reasonable. Thank you. Communication of what my XC90 needed was prompt and reasonable. Thank you. More

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Wonderful service manager and service dept Fixed recall very promptly and very efficiently li just a few minutes very promptly and very efficiently li just a few minutes More

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We had a great experience at Courtesy Volvo! After researching a number of SUVs all over the valley, we found one that met our family’s needs at CV. CV offered to bring the used 2019 Suburban to our h researching a number of SUVs all over the valley, we found one that met our family’s needs at CV. CV offered to bring the used 2019 Suburban to our house for a test drive, but we had a few other test drives at other lots scheduled that day. When we showed up to CV dealership, I texted Daniel to let him know we had arrived. Although he was with another customer in his office (the dealership was crazy busy!), Art got us on our way within 5 minutes of arriving on the lot. We spent maybe 20 minutes total at the dealership, including the test drive. From there, the negotiations were very minimal and everything we needed to see and confirm was handled via videos/texts/calls from Daniel (super convenient!). We closed on the Suburban the very next day! Drew in finance was great at his job in letting us know of warranties, gap coverage, and other options available to us. Buyers should know that this is simply part of the process when financing a vehicle at any dealership. As a buyer, it’s good to have options available that are certifiable and completely up to you as to whether or not you decide to add-on to your purchase of the vehicle. From the customer service we’ve already received as first time buyers at Courtesy Volvo (we previously bought/sold a handful of vehicles in Denver), we’re very confident they’ll continue to provide excellent customer service. Simply put... family-owned Courtesy Volvo wants to ensure you’re happy with your purchase! PS - Huge kudos to Courtesy Volvo’s detailing team! While we may have purchased a used 2019 Suburban, it looks and even smells like a brand new vehicle. Gotta love that “new car smell!” More

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