Joe Cleaver | Page 67

Efficient and pleasant car buying experience. Robert was the consummate professional. He really facilitated a comprehensive but expedited purchase, and put me at ease throughout the whole. The Fer Robert was the consummate professional. He really facilitated a comprehensive but expedited purchase, and put me at ease throughout the whole. The Ferman BMW staff were also very helpful and informative without being overbearing. I highly recommend Robert to anyone looking for an efficient and pleasant car buying experience. More

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Alex Senko made the visit worth it Alex was like an old friend as soon as we arrived. He treated us well and was a great salesman. Very happy with my purchase. Alex was like an old friend as soon as we arrived. He treated us well and was a great salesman. Very happy with my purchase. More

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Excellent experience We were treated very well by all of the staff, especially our salesman Alex Senko. We had told Alex the exact car that we were looking for and had it We were treated very well by all of the staff, especially our salesman Alex Senko. We had told Alex the exact car that we were looking for and had it delivered to the dealership within a few days. The buying process was very smooth and time effecient. We would use Ferman again in the future! More

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Best Car Buying Experience From the moment I made an appointment to the moment I walked out the experience was phenomenal. The receptionist, all customers consultants, gadget te From the moment I made an appointment to the moment I walked out the experience was phenomenal. The receptionist, all customers consultants, gadget techs were extremely helpful. Dan helped us getting what we wanted considering our budget. Again great Place, with great people. White glove service at its purest. More

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Excellent experience and follow up Didn’t expect to walk into the dealership and walk out with a car, but we had a fantastic and easy experience. Robert was very helpful and incredibly Didn’t expect to walk into the dealership and walk out with a car, but we had a fantastic and easy experience. Robert was very helpful and incredibly easy to work with. Even follow up was excellent. There was no sales pressure from either Robert or the Sales Managwr who checked how we were doing throughout without the usual “Let me send my manager over.” Highly recommend. More

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Low stress purchase experience Found just the right car and was happy with the sales and delivery experience. Dan was very helpful and thorough. I would highly recommend him. Found just the right car and was happy with the sales and delivery experience. Dan was very helpful and thorough. I would highly recommend him. More

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Outstanding customer service! Exceptional! The team at Ferman always provides exceptional customer service. It was a pleasure working with Gary Mack from start to finish. Gary was able to walk The team at Ferman always provides exceptional customer service. It was a pleasure working with Gary Mack from start to finish. Gary was able to walk me through the process of ordering the car that I wanted with the features that mattered to me, keeping the accessories and features that I was looking for. It really personalized the experience. He kept me informed about the build process as well as the status of the vehicle, from start to finish. Once the car arrived at the dealership, the closing process was quick and painless. I am very happy with the experience and very happy that I decided to order the new car at Ferman. More

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Exceptional car buying experience! Thank you Jack Dennis for your guidance in chosing the BMW 530i from the Certified Preowned selection at Ferman BMW in Palm Harbor! It was a pleasure Thank you Jack Dennis for your guidance in chosing the BMW 530i from the Certified Preowned selection at Ferman BMW in Palm Harbor! It was a pleasure doing business with all the staff at Ferman. It is an awesome driving machine, I couldn't be happier with any other vechile! More

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Great Experience! We had a great experience with our new to us Porsche purchase at Ferman. Jack our salesman calmly navigated us through the entire deal. The paperwor We had a great experience with our new to us Porsche purchase at Ferman. Jack our salesman calmly navigated us through the entire deal. The paperwork was handled perfectly and we were on our way in our fully fueled up, shiny car. Highly recommended. More

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Pleasantly surprised I first went to Ferman 3 years ago. It was a horrible experience all the way around. People at gas stations would approach me as i was gassing my car I first went to Ferman 3 years ago. It was a horrible experience all the way around. People at gas stations would approach me as i was gassing my car to relay their horror stories about the dealership. In February it was time to get another car. I searched for 3 weeks and finally the car i wanted showed up a Ferman. I had no choice. From the moment i arrived the changes were evident. This new staff offers a kindness i had never seen there before. It is kept a lot cleaner than it was 3 years ago, employees who don't have to speak to me do so anyways in an over the top friendly manner, and i find handwritten thank you notes in my car waiting for me after service. 3 years ago i had work done and my car was returned 2 me stalling out at traffic lights and emitting white smoke from my exhaust. When i addressed this with the old staff I was given a brush off. Yesterday was my 1st true service visit on the new car. I have a service warranty and was afraid that might lead to sub par service. Untrue! They care for my car as if i were spending the thousands of dollars it takes to maintain a twin turbo 750. I love my preowned 750. I enjoy my time at Ferman, and i truly like the staff. Thank you Ferman. More

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