Joe Cleaver | Page 4

Excellent Service and easy process. The whole team was excellent. The sales process led by Tom was absolutely terrific.. The whole team was excellent. The sales process led by Tom was absolutely terrific.. More

by rfrizalone Verified Customer Verified Customer

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It’s hard to express how appreciative I am for all the help I’ve received by getting into my new car. From my sales advisor Pat to the assistant GM Karl I was treated with kindness and support. When I met help I’ve received by getting into my new car. From my sales advisor Pat to the assistant GM Karl I was treated with kindness and support. When I met with the finance department Joe took care of everything and made the process easy. I even had Paul the service manager help in making sure my transition from one car to the next was easy and done without any stress. I couldn’t be any happier with the entire team! The BMW Genius was amazing and very educated on teaching me how use all the technology within my car. Thank you to everyone! More

by adriannepatricia13 Verified Customer Verified Customer

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This was a fantastic experience. Tom and Joe were on their game. I would absolutely buy from them again. Tom and Joe were on their game. I would absolutely buy from them again. More

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Ferman BMW is a great dealership. Everyone there is always so kind, caring and helpful! Everyone there is always so kind, caring and helpful! More

by mmeadows3 Verified Customer Verified Customer

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Thank you for all your help Mr. Berges! It was worth the wait! You have an amazing team. I will definitely recommend you to anyone that I find out it considering a BMW. Berges! It was worth the wait! You have an amazing team. I will definitely recommend you to anyone that I find out it considering a BMW. More

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Awesome, professional people, attentive and respectful and efficient. He and Fernan BMW are definitely the place where we will by our cars from now and efficient. He and Fernan BMW are definitely the place where we will by our cars from now More

by mvaleriamoura1971 Verified Customer Verified Customer

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Terrific and smooth car purchase experience from A to Z! Tom Berges and Joe Cleaver went above and beyond! Thank you!! Tom Berges and Joe Cleaver went above and beyond! Thank you!! More

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Quoted $3750 for additional CPO at checkout found that it is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have a good experience to be honest and I feel like it was a trap More

by Shahir Verified Customer Verified Customer

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Tom was the best sales rep I’ve ever worked with. The process at the dealer was smooth and the rest of the folks were nice. The process at the dealer was smooth and the rest of the folks were nice. More

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Normally I wouldn’t say buying a car was a good experience, but the team at Ferman made it easy and actually enjoyable. Willy was one of the best auto sale representatives I’ve really ever had the experience, but the team at Ferman made it easy and actually enjoyable. Willy was one of the best auto sale representatives I’ve really ever had the opportunity to work with. Thanks! More

by cehansen2008 Verified Customer Verified Customer

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