Joaquin Pangelian
Joaquin Pangelian at Flood Mazda
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Joaquin Pangelian | Page 2

Parts Department Manager

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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5.0
39 Reviews

Industry Experience

24 yrs, 1 mo

5.0

39 Reviews

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39 Reviews of Joaquin Pangelian

August 18, 2023

Dealership Rating
Employee Rating

Top notch, I have had never a bad issue with anyone over there. From the sales people, To the finance department or people in Service. I highly recommend everyone there. More

by DAVID.GLAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Flood Mazda responded

Hi David, The Mazda team is happy to hear you always have a great experience with us. We want every experience to be "five Stars"! We appreciate your business and hope to work with you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 21, 2023

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Employee Rating

The service staff is great and the techs do a good job . They fit me in asap . Thank you More

by colleenlittlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Flood Mazda responded

Dear Colleen, Thank your or taking the time to review our dealership. We value our customers appreciate the reviews. I'm glad they were able to service your car in a timely manner. We hope to service you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

May 31, 2023

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Employee Rating

Wonderful to business with! I’m on my third CX5!!!! Next year a new one More

by Maggi672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Flood Mazda responded

Maggie Thank you for the positive feedback. CX 5 are a great car. Here at Flood Mazda, we stand by our service excellence! We'll be here when you're ready for the next one! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

February 09, 2023

Dealership Rating
Employee Rating

Everyone I dealt with at flood Mazda a was professional. I will recommend them to everyone I know. The service department is very efficient. They get your vehicle me in and out in a timely manner. More

by lauramarrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, William Albro , Mary Harrison, Sales person Lauren.

Feb 09, 2023

Flood Mazda responded

Thank you so much for kind review and we appreciate the continued support. We are pleased to hear you are satisfied with our services. We look forward to seeing you again in the future. Thank you for choosing Flood Mazda!! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 08, 2022

Dealership Rating
Employee Rating

Good service. I was expecting to get my car back on same day but thank you for giving an option to deliver next day at house More

by deveshmistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Flood Mazda responded

Thank you so much for taking the time to write a review. We will always do our absolute best to take care of our customers whether it's in service or in our sales department. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 07, 2022

Dealership Rating
Employee Rating

We had a great car buying experience at Flood Mazda. Our salesman, Samuel Cary, was attentive, easy to work with and very accommodating. Thank you! More

by santos.joanne401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Sam Cary

Dec 08, 2022

Flood Mazda responded

We are so glad to hear you had a great experience. Thank you much for taking the time to leave such a positive review. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 01, 2022

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Employee Rating

They cannot put the correct phone number on my file. I have asked multiple times to fix it and they keep putting a different phone number. They leave my car unlocked when sitting in the lot for hours (w More

by C_mcch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Hanson

Dec 01, 2022

Flood Mazda responded

Hello C_mcch, Please allow me to introduce myself my name is Russell Cunha and I'm the General Manager of Flood Mazda. I have read your review and would like to resolve this issue and be sure we can correct the mis communication and discuss this matter. Please feel free to contact me when you wish, I can be reached at rcunha@floodauto.com or (401)284-4700. I look forward to hearing from you and resolving this issue. Thank you, Russell M Cunha

November 25, 2022

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They go above and beyond to make sure you get hood service, keep you updated frequently, very customer service oriented. More

by debpisano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Flood Mazda responded

We love our service team here at Flood Mazda. Thank you so much for recognizing them. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

September 17, 2022

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Employee Rating

Excellent service, from day one, easy purchase,Lauren was wonderful, and financing, friendly ,service b department Excellent and efficient More

by CHRISTINE_MARTELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 30, 2022

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Employee Rating

Professional, friendly, knowledgeable, the best in the business. I had a very positive experience while buying my CX30. I have and will recommend Flood Mazda to everyone I know who is thinking of buyin More

by Dennpatti
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey , Alyssa Johnson, Richard Morra