Jhon Jaramillo | Page 3

From the moment we stepped into the showroom it was clear that Kenny was ready to help us find the vehicle that would fulfill our requirements, thanks to his patience and explanation we were able to choose t that Kenny was ready to help us find the vehicle that would fulfill our requirements, thanks to his patience and explanation we were able to choose the right vehicle. More

by Elvimer52 Verified Customer Verified Customer

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Finance Manager Mike and the GM Jhon are nothing but amazing! Easy to deal with fast and to the point. Thank you! amazing! Easy to deal with fast and to the point. Thank you! More

by kennethmonty Verified Customer Verified Customer

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VW of Smithtown was so helpful when I went in. The GM Jhon is the best! Kenny, my sales man was amazing and takes his time and explains the car and its features! Finance manager mike was very kind The GM Jhon is the best! Kenny, my sales man was amazing and takes his time and explains the car and its features! Finance manager mike was very kind and helpful as well! I def recommend this location! More

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This is a good dealership. We’ve purchased three cars there. Sales, service, finance and management are excellent. We’ve purchased three cars there. Sales, service, finance and management are excellent. More

by LAWRENCE.P.HONOLD Verified Customer Verified Customer

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I go there often to get oil changes and other maintenance.no problems the staff is great. maintenance.no problems the staff is great. More

by pacu632 Verified Customer Verified Customer

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I recently had the 20,000 mile service done on my car at Smithtown Volkswagen. The service was excellent – quick, professional, and the staff was very friendly. Scheduling an appointment was a breeze, an at Smithtown Volkswagen. The service was excellent – quick, professional, and the staff was very friendly. Scheduling an appointment was a breeze, and the overall experience was top-notch. Highly recommend! More

by jschouten Verified Customer Verified Customer

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I drive the approximate 50 miles each way to Smithtown Volkswagen for my service, even though there are two VW dealers very close to me in Brooklyn. I drive the approximate 100 miles back and forth becaus Volkswagen for my service, even though there are two VW dealers very close to me in Brooklyn. I drive the approximate 100 miles back and forth because Smithtown Volkswagen's customer service is far and beyond what I have experienced with any other car dealer. My last service was right after a holiday and the dealership was very busy, but my service experience was outstanding, everyone I delt with that day took the time to make me feel welcome, and they updated me continuously. It is obvious to me that the owners and management of Smithtown Volkswagen take care of their employees by the happy and professional way I am treated by everyone, from the showroom receptionist to the staff that take keys and car. As an example, each time I bring my Passat in for service, my salesman from years ago, Adam, greets me if he is working that day, and afterwards he he goes out of his way to inquire if everything is Ok and if I had any issues or complaints, I've never experienced that level of care before. I can honestly state that at each and every service visit I leave knowing and assured my vehicle is safe and everything is within specs because of Smithtown VW's commitment to excellence. Everyone's caring attitude and professionalism is apparent, during my last two service visits I was helped by Stephanie. Stephanie should be noticed by management as the professional she is, Stephanie's troubleshooting skill is phenomenal, during both intake processes, she correctly diagnosed the issues before the mechanics even looked at the vehicle by her drilling down and probing questions. Moreover, Stephanie took the added time to explain everything to me in away that I understood. The simple fact is I drive all those extra miles because I trust my vehicle and my safety to Smithtown Volkswagen, and that simple fact states more than anything I can write. More

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Sal was great as we are returning customers he had options for us already ready and didn’t waste any of our time. options for us already ready and didn’t waste any of our time. More

by VANSCOYFRANCIS Verified Customer Verified Customer

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They got a great team over there! Made the process simple and actually listened to me unlike some dealership. They didn’t push for test drive or long-winded speech about the car since Made the process simple and actually listened to me unlike some dealership. They didn’t push for test drive or long-winded speech about the car since I already them I’ve test drove one and done my research. Most importantly, they didn’t upswell me on anything I didn’t need. Shout out to John, Mike and Alex. More

by bfebrianto4 Verified Customer Verified Customer

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Great experience buying a certified Arteon from Kenny Montoyo / Mike and Jhon. The aftercare was particularly outstanding when my lessor of the traded in vehicle attempted to collect monies already paid Montoyo / Mike and Jhon. The aftercare was particularly outstanding when my lessor of the traded in vehicle attempted to collect monies already paid through the transaction. I've purchased 3 cars from this dealership and have had nothing but excellent care. The Service Department is by far the best on Long Island. More

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