Paul Mitchell

The service employees took me in right away even thought I didn't have an appointment. They were polite and helpful I didn't have an appointment. They were polite and helpful More

by JSPATARO28 Verified Customer Verified Customer

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Great job on my oil change and first service The technician did a great job of taking care of my car technician did a great job of taking care of my car More

by wbuess1098 Verified Customer Verified Customer

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Workers were extremely helpful and inviting easy to talk to and answered every question of kine to and answered every question of kine More

by MP6254 Verified Customer Verified Customer

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Noah was very helpful and friendly. The service was quick and efficient. They got me in last minute for an emergency issue with my car and solved it rapidly. The service was quick and efficient. They got me in last minute for an emergency issue with my car and solved it rapidly. More

by VINCENTANTHONY769 Verified Customer Verified Customer

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My overall 4 star would have been 5 if it specified Service ( sales being the deduction) The new Service Manager has won me over and Noah continues make the service experience something that is truly Service ( sales being the deduction) The new Service Manager has won me over and Noah continues make the service experience something that is truly pleasant. Keep up the good work More

by BOBSPATES7 Verified Customer Verified Customer

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fine no problems. helpful. Just as I was expecting. Need to improve wailting area a lot helpful. Just as I was expecting. Need to improve wailting area a lot More

by idsurace Verified Customer Verified Customer

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I have to be honest the situation with my car was very frustrating. My car was only a month old and it spent weeks in the shop for an issue with the onboard wifi, remote start and the car net application. frustrating. My car was only a month old and it spent weeks in the shop for an issue with the onboard wifi, remote start and the car net application. The dealer did everything on the hardware side of things and were left powerless and at the mercy of VW of America and their IT department. I have to be honest Nick in service understood my frustrations and provided me with an adequate loaner car. Nick was excellent, empathetic and compassionate and listened to my weekly whining. Finally, I get a call from Nick and we tested this cars functioning and I picked it up. I get home and test it and it did not work. I called Nick and we decided to see what happens over the next few days. Poof after three days, out of nowhere the app sent me a notification. I called Nick and told him the good news. All in all, Nick made the best of a crappy, out of the ordinary situation. Great Service, great advisor. More

by GIANNIJOEDEV Verified Customer Verified Customer

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Noah was AMAZING and very helpful. And the manager of the service department was great. The dealership itself did wrong by me bc I was told my brakes were under warranty and when I And the manager of the service department was great. The dealership itself did wrong by me bc I was told my brakes were under warranty and when I arrived they told me they weren't. The service department helped get me a discount, but I'm not going to lie, I was majorly disappointed that the dealership didn't step up and pay for my brakes in full, especially since I am a loyal and a repeat customer - I have leased 5 cars at this dealership. to be frank, you might have lost a customer. But again, Noah was the saving grace of my experience, he should be given a raise. More

by MCSIDARI Verified Customer Verified Customer

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Great service at all times, everyone goes above and beyond. I am very impressed! Will definitely go back. beyond. I am very impressed! Will definitely go back. More

by sharlinrazinia Verified Customer Verified Customer

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I wish all dealerships were like this one, they always treat me like family. The staff is always charming and wonderful and the managers are awesome. I will always come here to service my iD4 and soon my treat me like family. The staff is always charming and wonderful and the managers are awesome. I will always come here to service my iD4 and soon my iD Buzz. God Bless you all! More

by PAULCHESTER Verified Customer Verified Customer

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