Mike DiMaria
Mike DiMaria at Smithtown Volkswagen

Mike DiMaria

Finance Manager

Smithtown Volkswagen

530 Jericho Turnpike
St James, NY 11780

4.9
342 Reviews

I strive to give my clients a professional and courteous experience every time. No pressure sales in a comfortable customer atmosphere. "See what you like? Ask for Mike!"

4.9

342 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

342 Reviews of Mike DiMaria

April 09, 2024

Dealership Rating
Employee Rating

Extremely disappointed in the Sales Department. Leased a new ID4 having problems with water leaks and electrical damage within the first week. First leak was due to missing grommet and the second More

by SP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jhon Jaramillo

Apr 11, 2024

Smithtown Volkswagen responded

Thank you for sharing your concerns with us. We apologize for the issues you've encountered with your new ID4 and the challenges in communication with our Sales Manager. Rest assured, we take your feedback seriously and are working diligently to address the water leaks, electrical damage, and parts availability concerns. Your satisfaction and safety are our top priorities, and we appreciate your patience as we work to resolve these issues promptly.

March 22, 2024

Dealership Rating
Employee Rating

"Exceptional service, wide selection, and knowledgeable staff made my car-buying experience truly satisfying. Highly recommended!" More

by samantha.maloney60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhon Jaramillo, Kenny Montoya

Mar 25, 2024

Smithtown Volkswagen responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a satisfying car-buying experience with us. Providing exceptional service, offering a wide selection, and ensuring our staff is knowledgeable are top priorities for us, and we're delighted that they contributed to your positive experience. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, please don't hesitate to reach out. We're here to help!

March 09, 2024

Dealership Rating
Employee Rating

Adam really took the time to find out what we wanted and see how he can help us! More

by ahernandez123210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Shifrin

Mar 11, 2024

Smithtown Volkswagen responded

We're delighted to hear that Adam went above and beyond to assist you. If you need further help in the future, feel free to reach out. Thank you for choosing us!

March 05, 2024

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Employee Rating

The salesman, Alex helped us alot on our first visit. Friendly, professional, knowlegable and not pushy. On out second visit we met Mike the finance manager who helped us decide on our car and started th More

by nannies3s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Soto

Mar 05, 2024

Smithtown Volkswagen responded

We're thrilled to hear that Alex and Mike provided exceptional service during your visits! Thank you for recognizing their professionalism, knowledge, and helpfulness. We're delighted that they made the car-buying process easy and enjoyable for you. Congratulations on your new Tiguan! If you have any further questions or need assistance in the future, please don't hesitate to reach out.

March 03, 2024

Dealership Rating
Employee Rating

1st the positive: service advisor, Nick Weiner, is a keeper, and you should keep him happy and employed at your dealer Now the real feedback: 1- cannot call the service dept directly any longer, and I More

by markskur1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sal D'Amico, Nick Weiner

Mar 04, 2024

Smithtown Volkswagen responded

Thank you for sharing your feedback, Mark. We appreciate your positive remarks about our service advisor, Nick Weiner. Regarding your concerns, we've taken note of the issues you experienced with accessing our service department via phone, and we will assess our phone system to ensure better responsiveness in the future. As for the surcharge for credit card payments, we understand your frustration and will review our pricing policies accordingly. Your feedback on the waiting area and your decision regarding future purchases from Smithtown VW has been duly noted. We are committed to addressing these concerns and continuously improving our services. If you have any further questions or feedback, please feel free to reach out to us.

March 01, 2024

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Employee Rating

Kenny and Mike were great but, I had a problem with a manager when I was picking up my new vehicle. She was very rude and unprofessional to say the least. I actually walked out and had them return the ba More

by cj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Montoya , I’m not sure what the new manages name is. She never introduced herself to me. She just asked a question about my trade-in and was rude about it.

Mar 04, 2024

Smithtown Volkswagen responded

Thank you for sharing your recent experience with us. We're glad to hear that Kenny and Mike provided you with great assistance during your deal. We regret to learn about the negative interaction you had with one of our managers. We take your feedback seriously and will address this matter internally to ensure that such incidents do not occur in the future. We appreciate your feedback and your business. If you have any further concerns or would like to discuss this matter further, please feel free to contact us directly.

February 28, 2024

Dealership Rating
Employee Rating

The staff was super nice and professional! The technician was extremely helpful. I am very content. More

by AMBIGGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Smithtown Volkswagen responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our staff provided you with excellent service and that our technician was able to assist you effectively. Your satisfaction is our priority, and we're glad to have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.

February 16, 2024

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Employee Rating

Sales was a 5. Delivery was a 2. Management was a 5. Service was a 5. More

by BOYAJIAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ribaudo

Feb 16, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your feedback and look forward to seeing you again soon!

January 30, 2024

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Employee Rating

My husband and I are pleased so far with the car we purchased from BMW. Thank you for your kind ness Bob and Mike. More

by dottij4688
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Ribaudo

Jan 30, 2024

Smithtown Volkswagen responded

We're thrilled to hear that you and your husband are pleased with the BMW you purchased! We strive to provide excellent service, and it's always rewarding to receive positive feedback. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust and look forward to continuing to meet your expectations. Safe travels in your new car!

January 03, 2024

Dealership Rating
Employee Rating

Sal was beyond helpful and took the time to answer any questions I had. He made my experience getting a car wonderful. I appreciate his kindness and would recommend him to anyone! More

by Kelly Barahona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal D'Amico

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