Jessica Torres | Page 2

Disappointed that windshield wiper reservoir was not checked and therefor left completely empty. Never happened before. checked and therefor left completely empty. Never happened before. More

by RLEONARD9 Verified Customer Verified Customer

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The dealership service area is really good with next day appointments. This time the wait was longer due to needing the tires checked. appointments. This time the wait was longer due to needing the tires checked. More

by ANDREAWGORDAN Verified Customer Verified Customer

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They are amazing like it we are family. They are good people. I like the way they treat you They are good people. I like the way they treat you More

by michael.santiago90 Verified Customer Verified Customer

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I’ve always enjoy my experience with a Regal Honda I get you in and out quick and have a huge waiting area for you to sit and even a place for the kids get you in and out quick and have a huge waiting area for you to sit and even a place for the kids More

by derekthrasher Verified Customer Verified Customer

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I pulled up at 9:30 for a 9:30 appointment. Fifteen minutes later a kid recorded my name and odometer reading. He told me someone would be with me shortly. At 10:00 I went inside and found a Fifteen minutes later a kid recorded my name and odometer reading. He told me someone would be with me shortly. At 10:00 I went inside and found a service advisor named Austin. He could not tell me what caused the delay except to say that they were busy. Supposedly he wasn't the service advisor assigned to me. Later that day Austin called me and said that they replaced my windshield wipers. I told him that Regal had replaced them in December and I didn't think they needed replacing. He said he would follow up. The next day when I went to pick up my car I found that they charged me for the new wipers. When I refused to pay for them, the cashier said I would have to talk with a service person to get the charge removed. I had wait another 15 minutes, I finally got to talk with a very nice service person. She removed the charge. I had no feedback on one or two items I mentioned should be fixed or at least checked out when I left the car. Why? I sent a message to Regal a few days after my appointment; but have not heard anything from them. This is the 2nd time I've had problems with Regal Service. I don't think I'll ever return to Regal. More

by MYRAY1 Verified Customer Verified Customer

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Shady and dishonest dealership. Sales and the service department are both bad to deal with. Sales and the service department are both bad to deal with. More

by No more Regal Verified Customer Verified Customer

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Nothing was fixed. ...still driving a car with no a/c and broken speakers. Disappointed that at very least the a/c could not be taken care of. Story I was given was that ...still driving a car with no a/c and broken speakers. Disappointed that at very least the a/c could not be taken care of. Story I was given was that the tools needed to do the repair your service dept did not have. Communication was good and most of the issues I'm having are beyond your control but it's definitely disheartening that despite all the obstacles SOMETHING couldn't be fixed More

by Dncngrl04 Verified Customer Verified Customer

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Jessica es una persona que se interesa mucho en ayudar a su cliente. De primera instancia mostró interés en el problema que tenía mi CV-R. También hizo lo posible por conseguirnos un vehículo para poder mov su cliente. De primera instancia mostró interés en el problema que tenía mi CV-R. También hizo lo posible por conseguirnos un vehículo para poder movernos. En cuanto al departamento de piezas deberían tener piezas extras en stock para evitar que el cliente tenga que esperar más de un mes para que le entreguen su vehículo. More

by japoolservices Verified Customer Verified Customer

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They have explained me well on features , etc . Also, they had explained me in insurance offers by Honda. Also, they had explained me in insurance offers by Honda. More

by Raja Verified Customer Verified Customer

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Good verry Good services. At soon possible l buy a new HONDA CIVIC FOR MY WIFES THANK FOR YOUR .👍 At soon possible l buy a new HONDA CIVIC FOR MY WIFES THANK FOR YOUR .👍 More

by Sheikitty Verified Customer Verified Customer

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