Jacob Preston | Page 34
Service Advisor
Lake Norman Chrysler Dodge Jeep Ram
20700 Torrence Chapel Rd
Cornelius, NC 28031
349 Reviews
Write a Review349 Reviews of Jacob Preston
February 21, 2023
Service reps are always friendly an knowledgeable and my service is always completed to 100% satisfaction service is always completed to 100% satisfaction More
Other Employees Tagged: Chuck Conner
February 21, 2023
Always great service. Get my vehicle in right away and get it taken care of! Get my vehicle in right away and get it taken care of! More
Other Employees Tagged: Chuck Conner , Erik Hardin
February 20, 2023
I have a Smartadvantage Plan which allows for 9 oil changes. This last time I took my car in for service they charged me for an oil change .I wish they would double check before charging me. I purchase changes. This last time I took my car in for service they charged me for an oil change .I wish they would double check before charging me. I purchased this 1 year ago and forgot. I am waiting for the service department to call me back and resolve. Otherwise everything was great. Just an inconvenience to resolve this. More
February 18, 2023
The service team has been very good about following up. My Jeep needed service and the parts were backordered. They called and scheduled me as soon as they came in. I like the texting updates. My Jeep needed service and the parts were backordered. They called and scheduled me as soon as they came in. I like the texting updates. More
Other Employees Tagged: Chuck Conner , Erik Hardin
February 15, 2023
Did not have a compatible loaner vehicle was told that there were no others available, but when I complain that I didn’t have a compatible adapter, there were at least five cars other than the one they or there were no others available, but when I complain that I didn’t have a compatible adapter, there were at least five cars other than the one they originally gave me, so not honest. There were still a few small scratches in the areas that should have been taken care of. More
Other Employees Tagged: Michelle Dellorso, Dan Gordon, Jason White