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JON CONWAY
JON CONWAY at Southern Ford
Refer Me

JON CONWAY | Page 14

LANE MANAGER

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.9
211 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

16 yrs, 1 mo

Languages Spoken

English English

4.9

211 Reviews

Write a Review

211 Reviews of JON CONWAY

April 10, 2024

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I had a fantastic experience at your dealership. The staff was friendly, knowledgeable. Your service was smooth and easy. More

by EGRIBAC
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Recommend Dealer
Yes
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Apr 11, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 10, 2024

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So far there is no any kind of complain about the services and atention about the dealer and their employees. More

by ANIBAL.GREEN
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Recommend Dealer
Yes
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Apr 11, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 10, 2024

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I was very impressed the service I received. I was informed by text when my vehicle was ready. . I will always get my vehicles serviced there. They made me feel like family. More

by JIMMIE.HOUSE23608
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick George

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Apr 11, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 10, 2024

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Employee Rating

Jon and the Southern Ford Team are great to work with. I appreciate you all! More

by Not the GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, EDWIN WARREN

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Apr 11, 2024

Southern Ford responded

Thank you.

April 09, 2024

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Wouldn't tell anyone else to use this dealership. I think the service is really More

by jtheclaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

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Apr 09, 2024

Southern Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 09, 2024

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Quick and professional service. Kept me informed on the progress of my truck. Will recommend More

by cpgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

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Apr 09, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 09, 2024

Dealership Rating
Employee Rating

Always a pleasure to have my vehicle serviced at Southern Ford. Jon Conway continues to offer professional service every time I visit. More

by joedunivin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Muir

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Apr 09, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 09, 2024

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Jon was able to update me on all thre services my Expedition was fuel for More

by hubby8181
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Recommend Dealer
Yes
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Apr 09, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 08, 2024

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Excellent service and representative. I would go back again for service for sure. Best regards More

by collinparkerkoppert
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

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Apr 09, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 06, 2024

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Employee Rating

Southern values customer care as witness by their courteous staff as well as timely and thorough service. More

by W.MARSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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