Hannah Seal
Hannah Seal at Maple Hill Auto Group
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Hannah Seal | Page 45

Volkswagen Service Advisor

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
469 Reviews

Hi, my name is Hannah. I have been with Maple Hill since 2019 as the Volkswagen service advisor. I have been in the automotive industry since 2012. I fell in love with helping customers understand what is going on with their vehicles and what they need to do to fix them. I am very customer service-oriented and I thrive in fast-paced environments. Be rest assured that when you come see me at Maple Hill I will be as honest and as helpful as possible! I have received and maintained a master service consultant certificate for the last three years with Volkswagen. I recently received an award from Volkswagen dealer skills tournament for making it to regionals for customer service! I look forward to providing you with the best possible experience!

Dealership Experience

4 yrs, 11 mos

Industry Experience

9 yrs

Languages Spoken

English English

4.8

469 Reviews

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469 Reviews of Hannah Seal

May 30, 2020

Dealership Rating

Sky high prices! Would consider any other service option first before taking a vehicle here for anything but an oil change. The service is ok but the prices are sky hi More

by gregncari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt

Jun 02, 2020

Maple Hill Auto Group responded

I am sorry that you felt like our prices were too high in our service department. If you would like me to look into this for you, please reach out to me. Otherwise we would hope that you give our service department another chance in the future. Please let me know how I can help. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 26, 2020

Dealership Rating
Employee Rating

World class service very pleased with customer service and knowledgeable staff. Thank you to VW TEAM. I would not trust anyone else with car and future sale needs. More

by Crowned Coreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy , Misty Figg, Amie Freeman, Che Lopez, Greg Vinstra

May 27, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 22, 2020

Dealership Rating
Employee Rating

friendly, informative and timely Hannah makes it less painful to hand over monies, she knows what she is talking about and makes the whole experience better. waiting area is nice a More

by athake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 20, 2020

Dealership Rating
Employee Rating

I called yesterday morning needing to schedule an oil change. They were able to get me in the same day. Upon arrival, they met me to get everything set up, they kept me informed during the process and More

by DONLISAKOOP
Recommend Dealer
Yes

Other Employees Tagged: Misty Figg

May 20, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 19, 2020

Dealership Rating
Employee Rating

I was not happy at all. Had to spend anither $20 to tighten up cover on bottom of car, it was scraping pavement after I left. Paid $40 for a bulb to be installed, never again. Paid almost $2 to $3 f More

by DAGWOODMOM0NE
Recommend Dealer
No

Other Employees Tagged: Cassandra Westfall , Linda Avery, Justin Cook

May 19, 2020

Maple Hill Auto Group responded

I am very sorry to hear about your experience. Please contact me so we can discuss this in further detail. Thank you for taking the time to leave us feedback. I hope we speak soon. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 19, 2020

Dealership Rating
Employee Rating

Two service appointments close together but for separate concerns of mine, both of which were taken care of in a timely manner. The only place I’ll bring my 2020 Jetta for service. More

by Hannahleigh
Recommend Dealer
Yes

Other Employees Tagged: Jeff Daniel, Kelsey LeRoy , Jordan smith is a great tech!

May 20, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 19, 2020

Dealership Rating
Employee Rating

Always helpful and service is wonderful. They go above and beyond for customer's. Highly recommend them for car service I have never been disappointed! More

by P.KOSLEK81
Recommend Dealer
Yes

Other Employees Tagged: Jeff Daniel

May 19, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 18, 2020

Dealership Rating
Employee Rating

Always Very happy with the service I receive here, 5 stars every time: both Volkswagen and Audi are amazing! Always recommend to everyone I know! excellent More

by Hannahleigh
Recommend Dealer
Yes

Other Employees Tagged: Jeff Daniel, Kelsey LeRoy

May 19, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 15, 2020

Dealership Rating
Employee Rating

First time for my Q5 Hannah Seal was highly professional and friendly. She made my visit in this time of COVID productive and safe. My tire was repaired and the problem More

by VEGROPPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 15, 2020

Dealership Rating
Employee Rating

Was in for an airbag recall, it took all of 20 minutes. The parts department even had a random seal I needed in stock! Very pleasant experience all around. More

by JZERRENNER89
Recommend Dealer
Yes
May 15, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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