Jeff Daniel
Jeff Daniel at Maple Hill Auto Group
Refer Me

Jeff Daniel

Service Director

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

Contact Me
not yet
rated
99 Reviews
not yet
rated

99 Reviews

Write a Review

99 Reviews of Jeff Daniel

April 13, 2022

Dealership Rating
Employee Rating

This is the 6th car purchase from MH by members from our family. They must be doing something right. We have no reason to go,elsewhere. They treat us fairly and without any surprises. The staff is knowledge More

by WAYNE28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 02, 2021

Dealership Rating
Employee Rating

Very friendly and informative. Was treated with respect and had no issues with the purchase of the car. More

by JPC033
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Heckman , Ryan St Clair, Tom Farho

Dec 03, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 23, 2021

Dealership Rating
Employee Rating

Friendly, fair, and great service that is all that I have to say thank you More

by ROSENBAUM_RONALD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Heckman , James DeYoung

Nov 24, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

October 23, 2021

Dealership Rating
Employee Rating

The Service following the purchase of two new vehicles has been substandard and very disappointing. More

by dnw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Oct 25, 2021

Maple Hill Auto Group responded

I'm sorry to hear about your negative experience here in our service department. If you would like to discuss this issue further, please give our customer service team a call at 269-342-6600. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com

September 20, 2021

Dealership Rating
Employee Rating

Stay away from their service department at all cost! There is no communication, no quick progress made or progress at all, you can’t get answers or direction on timeframes. And it goes all the way up to More

by Outback5225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Che Lopez

Oct 06, 2021

Maple Hill Auto Group responded

I apologize that you never received a phone call back from our service director and that you had a negative experience here at Maple Hill, that is never our goal. If you would like to discuss this issue further, please give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

September 10, 2021

Dealership Rating
Employee Rating

I brought car in to be evaluated since it was not running. I was told what the issue was. I had to call back after a week so see what was going on. It took over 3 weeks to fix, I had to call for upda More

by balcom_jl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cedric

August 19, 2021

Dealership Rating
Employee Rating

My service experience was the best ever and ever and ever and ever and ever and ever and ever. Everyone was great! Cassie, Che, Andrea, and Lauren. More

by dmrich1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Maple Hill Auto Group responded

Thank you, so much! We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 15, 2021

Dealership Rating
Employee Rating

As always the service I received from Maple Hill was excellent. In and out in good time. Everything was done to my satisfaction. Staff is friendly and courteous. More

by ZIPPY621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cedric Russell

Aug 16, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 06, 2021

Dealership Rating
Employee Rating

Tried to rip me off with massive additions that weren’t necessary for a common fix. Prices outrageous vs other dealerships in Michigan. Story of what was broken changed 3 times. Online scheduling horrib More

by Brian.rikkers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Che Lopez

Jul 12, 2021

Maple Hill Auto Group responded

I want to apologize for the confusion on the appointment time. We are looking into why the online system allowed a 7 am appointment when we don't open until 8 am. As of right now, we have no explanation for this mix up, but we do apologize for the inconvenience and confusion. As for the work that was done on your vehicle, we stand behind our technician and his findings. This service appointment was the first time we have seen your vehicle, and when we started looking into why your eyesight was not working, it was apparent that the work done on your wheel bearings, before you ever brought your vehicle to us, was not done properly, causing a sensor to not be able to read as it should. The wheel bearing being improperly repaired is what caused the damage done to your vehicle, and what our technician was quoting you to fix. I'm sorry if you find that our prices were outrageous, but had we been the ones to initially fix the wheel bearing and this had happened, we would have stood behind our work, just as we are standing behind our technician's findings today. We wish you the best finding a dealership who will offer you what you are looking for. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 03, 2021

Dealership Rating
Employee Rating

Excellent service department. Kelsey LeRoy takes care of business professionally. Service was completed in reasonable time. It was nice to provide a loaner etron suv. More

by MAHENBZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Gates, Kelsey LeRoy

Jun 03, 2021

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that Kelsey was so great in helping to get your vehicle serviced. If there is ever anything else you need, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

1
...

Dealership Inventory (357 Vehicles)

used 2021 Volkswagen Tiguan car, priced at $25,825
2021 Volkswagen Tiguan
used
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
used 2024 Genesis GV80 car, priced at $70,611
2024 Genesis GV80
used
Capri Blue exterior
Automatic
All-wheel Drive
new 2024 Hyundai Kona car, priced at $32,944
2024 Hyundai Kona
new
Red Metallic exterior
Automatic
All-wheel Drive
new 2024 Hyundai Palisade car, priced at $53,036
2024 Hyundai Palisade
new
Moonlight Cloud exterior
Automatic
All-wheel Drive
used 2022 Honda Insight car, priced at $22,787
2022 Honda Insight
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
new 2024 Genesis G70 car, priced at $56,575
2024 Genesis G70
new
Uyuni White exterior
Automatic
All-wheel Drive