Hannah Seal
Hannah Seal at Maple Hill Auto Group
Refer Me

Hannah Seal | Page 46

Volkswagen Service Advisor

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

Contact Me
4.8
466 Reviews

Hi, my name is Hannah. I have been with Maple Hill since 2019 as the Volkswagen service advisor. I have been in the automotive industry since 2012. I fell in love with helping customers understand what is going on with their vehicles and what they need to do to fix them. I am very customer service-oriented and I thrive in fast-paced environments. Be rest assured that when you come see me at Maple Hill I will be as honest and as helpful as possible! I have received and maintained a master service consultant certificate for the last three years with Volkswagen. I recently received an award from Volkswagen dealer skills tournament for making it to regionals for customer service! I look forward to providing you with the best possible experience!

Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

4.8

466 Reviews

Write a Review

466 Reviews of Hannah Seal

May 14, 2020

Dealership Rating
Employee Rating

Lack of communication from start to finish - a battery install should not take over 2.5 hours plain and simple I was the first car there Terrible ! Should be one star More

by j.milo22.22
Recommend Dealer
No
May 15, 2020

Maple Hill Auto Group responded

I am very sorry to hear about your experience. I will be calling you to discuss this in further detail. Thank you for taking the time to leave us feedback. I hope we speak soon. Randi DeSantis Customer Relations Director Maple Hill Auto Group

May 06, 2020

Dealership Rating
Employee Rating

Phaeton battery issue Hannah an Jordan were great. Hannah kept me informed as the work progressed. because the problem was electrical and could not be resolved on the day More

by 56plymouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Smith

May 08, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 05, 2020

Dealership Rating
Employee Rating

I like bringing my Jetta to Maple Hill because I always get the best customer service by Miss Hannah Seal, she is very professional, thorough and very knowledgeable. It is just a pleasure for me to be help More

by adorabell26
Recommend Dealer
Yes

Other Employees Tagged: Me. Dale, sorry I don’t know his lastname

May 06, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 29, 2020

Dealership Rating

Solved a Tough Problem My wife has a 2011 VW Routan SE van that had a low-level short that kept discharging the battery and caused the car's computer & anti- theft to disab More

by CBIPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 28, 2020

Dealership Rating
Employee Rating

I scheduled an appointment for 8am, Friday April 24th. I had a DRL out, my wipers stoped working and two vents stopped blowing air. I was quoted 4 hours. I didn’t get my vehicle back until Monday April 27th More

by mpdant
Recommend Dealer
No
Apr 28, 2020

Maple Hill Auto Group responded

We always want our customers to have a pleasant experience and to leave completely satisfied. We are sorry we did not meet your expectations. We did not charge diagnosis fees because of any inconvenience. Please let us know if we can be of any other assistance. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 21, 2020

Dealership Rating
Employee Rating

Warranty Work Completed Maple HIll Auto was able to complete warranty work on my Volkswagen even though I bought it used through another dealer when that dealer was unable to More

by dgelmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey LeRoy

Apr 22, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here. Please let me know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 21, 2020

Dealership Rating
Employee Rating

Great customer service. Would recommend. I Will be returning for future services when needed on my Audi And next vehicle purchase in the near future More

by ERIKTUNESI
Recommend Dealer
Yes

Other Employees Tagged: Kelsey LeRoy

Apr 22, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here. Please let me know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 18, 2020

Dealership Rating
Employee Rating

The dealership is well set up for dealing with the corona virus. I was able to get in and out with minimal contact with others. Well done. Thank you More

by BOBSTANDARD75
Recommend Dealer
Yes
Apr 20, 2020

Maple Hill Auto Group responded

Thank you for the review, we truly appreciate it. We are thrilled to hear that you had a positive experience here at Maple Hill. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 07, 2020

Dealership Rating

Oil change, tire rotation, air filter replacement Maple Hill continues to provide great service and customer support area at the service area. The Service Rep is in constant contact during the appoin More

by danket
Recommend Dealer
Yes
Apr 07, 2020

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive service experience here. Let us know if we can assist you in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 03, 2020

Dealership Rating
Employee Rating

I got my car back 2 days later the check engine light came on? I'll be bringing it back for the third time in less than a month and a half More

by VANDER.HEY.DEN.JACOB
Recommend Dealer
No
Apr 06, 2020

Maple Hill Auto Group responded

I am sorry that you have to bring your vehicle in for another visit. Please let me know if there is anything I can assist with. I have also sent your concerns over to the service manager. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

...
46

Dealership Inventory (349 Vehicles)

used 2021 Volkswagen Tiguan car, priced at $25,825
2021 Volkswagen Tiguan
used
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Hyundai Palisade car, priced at $53,036
2024 Hyundai Palisade
new
Moonlight Cloud exterior
Automatic
All-wheel Drive
new 2024 Genesis G70 car, priced at $56,575
2024 Genesis G70
new
Uyuni White exterior
Automatic
All-wheel Drive
used 2022 Honda Insight car, priced at $22,787
2022 Honda Insight
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
used 2022 Volkswagen Taos car, priced at $28,279
2022 Volkswagen Taos
used
Kings Red exterior
Automatic
All-wheel Drive
new 2024 Subaru Crosstrek car, priced at $33,352
2024 Subaru Crosstrek
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive