Hannah Seal | Page 46
Volkswagen Service Advisor
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
Hi, my name is Hannah. I have been with Maple Hill since 2019 as the Volkswagen service advisor. I have been in the automotive industry since 2012. I fell in love with helping customers understand what is going on with their vehicles and what they need to do to fix them. I am very customer service-oriented and I thrive in fast-paced environments. Be rest assured that when you come see me at Maple Hill I will be as honest and as helpful as possible! I have received and maintained a master service consultant certificate for the last three years with Volkswagen. I recently received an award from Volkswagen dealer skills tournament for making it to regionals for customer service! I look forward to providing you with the best possible experience!
Read moreDealership Experience
4 yrs, 10 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
466 Reviews
Write a Review466 Reviews of Hannah Seal
May 14, 2020
Lack of communication from start to finish - a battery install should not take over 2.5 hours plain and simple I was the first car there Terrible ! Should be one star install should not take over 2.5 hours plain and simple I was the first car there Terrible ! Should be one star More
May 06, 2020
Phaeton battery issue Hannah an Jordan were great. Hannah kept me informed as the work progressed. because the problem was electrical and could not be resolved on the day Hannah an Jordan were great. Hannah kept me informed as the work progressed. because the problem was electrical and could not be resolved on the day of my visit, she explained what was needed to be done and saw to it that I had a ride home, Jordan performed the work in a timely manner. although I decided to let the warranty company take care of the issue at a later date, I really appreciate the friendliness and professionalism of both Hannah and Jordan. thank you! More
Other Employees Tagged: Jordan Smith
May 05, 2020
I like bringing my Jetta to Maple Hill because I always get the best customer service by Miss Hannah Seal, she is very professional, thorough and very knowledgeable. It is just a pleasure for me to be help get the best customer service by Miss Hannah Seal, she is very professional, thorough and very knowledgeable. It is just a pleasure for me to be helped by her. She is a great asset to Maple Hill, a truly gem! More
Other Employees Tagged: Me. Dale, sorry I don’t know his lastname
April 29, 2020
Solved a Tough Problem My wife has a 2011 VW Routan SE van that had a low-level short that kept discharging the battery and caused the car's computer & anti- theft to disab My wife has a 2011 VW Routan SE van that had a low-level short that kept discharging the battery and caused the car's computer & anti- theft to disable the car and do a lot of strange things. Even though his diagnostic computer was unable to locate the problem the Maple Hill mechanic was able to find the problem which turned out to be corrosion. Tough job well done! More
April 28, 2020
I scheduled an appointment for 8am, Friday April 24th. I had a DRL out, my wipers stoped working and two vents stopped blowing air. I was quoted 4 hours. I didn’t get my vehicle back until Monday April 27th had a DRL out, my wipers stoped working and two vents stopped blowing air. I was quoted 4 hours. I didn’t get my vehicle back until Monday April 27th. I was told that I was misquoted and was given the quote. I missed out on work over the weekend because you held my car for 4 days. More
April 21, 2020
Warranty Work Completed Maple HIll Auto was able to complete warranty work on my Volkswagen even though I bought it used through another dealer when that dealer was unable to Maple HIll Auto was able to complete warranty work on my Volkswagen even though I bought it used through another dealer when that dealer was unable to complete it. Both Hannah and Kelsey were very professional and helpful throughout the entire process. Next time I'm in the market for a vehicle, I'm hoping to be able to purchase from Maple Hill because their service and support is outstanding. More
Other Employees Tagged: Kelsey LeRoy
April 21, 2020
Great customer service. Would recommend. I Will be returning for future services when needed on my Audi And next vehicle purchase in the near future returning for future services when needed on my Audi And next vehicle purchase in the near future More
Other Employees Tagged: Kelsey LeRoy
April 07, 2020
Oil change, tire rotation, air filter replacement Maple Hill continues to provide great service and customer support area at the service area. The Service Rep is in constant contact during the appoin Maple Hill continues to provide great service and customer support area at the service area. The Service Rep is in constant contact during the appointment. More